remote jobs usa – Senior IVR Engineer – Remote – Contract

Senior IVR Engineer 

Location: Remote
Duration: Long term
Positions: 5
Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field.
7+ years of experience in IVR development and telephony systems.
Proficiency in IVR development tools (e.g., Avaya, Genesys, Cisco).
Strong understanding of telephony protocols (e.g., SIP, VoIP).
Experience with speech recognition and text-to-speech technologies.
Knowledge of databases and integration with CRM systems.
Excellent problem-solving and troubleshooting skills.
Strong communication and collaboration abilities.
Ability to work in a fast-paced environment and manage multiple priorities.
Preferred Qualifications:

Experience with cloud-based IVR solutions.
Knowledge of programming languages (e.g., Java, C#).
Certification in IVR systems or telephony platforms.

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