ServiceMax developer || Chicago, IL || Onsite

Contract

ServiceMax developer jobs in IL

Greetings,

 

We have the below requirement with our Client. Kindly go through the JD below and let me know your interest.

 

ServiceMax developer

work Location : Chicago, IL

Duration : Contract

 

Position Objectives:

The ServiceMax developer should be able to drive the SERVICEMAX implementation being done by TCS. He/she should help build solutions on ServiceMax that fully leverage standard out-of-the-box functionality as well as custom solutions where appropriate with the goal of keeping the platform as standard and scalable as possible. He/she should be able to advise solutions to the challenges encountered by Field service teams, making best use of SERVICEMAX product features and capabilities, and Industry best practices. He/she should have excellent understanding of Salesforce platform configuration and development. He/she should also possess strong communication and influence skills to discuss, interact and collaborate with both technical team members and business stakeholders.

 

Key Responsibilities:

•                     Provide technical leadership and guidance for SERVICEMAX implementations and/or customizations including systems integrations, 3rd party applications, AppExchange products, and custom Lightning development

•                     Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement) to senior and junior developers

•                     Provide the necessary guidance to estimate user stories

•                     Clarify any ambiguity with the user story requirements and baseline the estimation

•                     Deliver Field Service Lightning application architecture, and guide development, integration, distributed data management, and application testing teams.

•                     Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions.

•                     Working with customers to analyze and resolve Salesforce and SERVICEMAX product related issues/requirements

•                     Participate in the full software development life cycle from technical design to development, testing and deployment

•                     Design and develop solutions that best leverage the  SERVICEMAX features to support critical business functions and meet project objectives, business requirements and customer goals

•                     Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives.

•                     Develop, test, and document custom development, integrations, and data migration elements of SERVICEMAX implementation.

•                     Analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results.

 

Key Performance Indicators:     

•             Customer sign off on technical design & solutions provided

•             Successful delivery of engagements

•             Feedback from customer IT/business and TCS teams

 

Position Specification:

Qualifications, Experience & Specialist Skills:

 

Essential:

•             Excellent understanding of Field service business – Workforce Management, Asset Service Management, Warranty & Service Contract Management

•             Salesforce Platform Architecture expertise

•             Excellent knowledge of  SERVICEMAX Configuration & Customization

•             Strong SFDC Development Experience on both Classic(Apex, Visual Force, SOQL, SOSL) and Lightning(Aura) required.  

•             Integration skills

•             7+ years IT/FSM/SFDC experience preferable

•             Minimum 3 years of experience as Salesforce Technical Architect

•             Minimum 2 years’ experience on SERVICEMAX Configuration, architecture and development

•             Experience with multiple Field Service Management products will be an added advantage

•             Experience in Lightning Web Components(LWC) development will be added advantage

•             Experience/knowledge of Heroku will be added advantage

•             Experience/knowledge of Informatica Interface(IICS) will be added advantage

 

Management Skills:

•             Able to guide & help the team for successful delivery of SERVICEMAX engagements

•             Experience working in a Global delivery environment, preferably in client facing roles and representing remotely located teams

 

Interpersonal Skills:

•             Excellent communication – written and oral – and able to effectively manage the relationships

•             Good conflict manager – able to identify and resolve conflicts and see the common way in the interest of the end customer

•             Good motivator able to create and sustain enthusiasm in the teams about a given pursuit or opportunity.

•             Problem solver able to think outside the box to new and repeat problem situations

•             Good decision making– able to process available information and make the right decisions objectively

•             Collaboration – work effectively with Practice/project teams to ensure best outcome for customer and TCS

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To apply for this job email your details to jessica@siriinfo.com