Looking——NJATCSU Business Analyst (767228) hybrid at Trenton NJ

25 Market St., Trenton, NJ 08625

The Business Analyst Consultant serves as a business analyst for projects involving critical data processing systems for the New Jersey Judiciary. THe consultant should expect to be involved with testing and work on the Helpdesk.

Excellent communication is Required as well as Excellent Customer Service Skills.
Note: Hybrid position; 2 days in-office, 3 days remote – Local candidates preferred.

Information Technology Project Development work experience and/or Function/Business Process Analysis work experience. Developing workflows, mockups, requirements, testing and production support for projects. Previous experience in Finance / HR domain desired.

Skills Required:
– Excellent communication and customer service skills
– Strong skills in Microsoft Visio
– Experience with developing systems via a structured SDLC methodology
– Experience with testing, training and user support
– Experience with UI design
– Ability to analyze and document complex business processes and work flows, and propose areas for improvement
– Ability to gather data via diverse means (i.e. interviews, observation, surveys, existing written documentation) and interpret relevant information
– Ability to document storyboards, screen mockups, wireframes, system flows, interfaces, use cases, and business rules.
-Customer Service / Helpdesk experience

Responsibilities:
The BA will be responsible for the development and documentation of business requirements, create User Interface mockups, assist the technical teams in the development and documentation of technical requirements, test the resultant software (including user Acceptance Testing), create instruction manuals and teach the system to end users. The BSC may also be called upon to perform limited project management functions.

– 3 years of relevant experience; 5 plus years in particular application area

– 4-year college degree