Network Operations Center Administrator

Job Title: Network Operations Center Administrator (Onsite – Locals Only)

Location: Knoxville, TN

Duration: 3 Months+ Possibility of extension

Pay: $50/hr 

Client : State of Tennessee

ID : 62260

The Tennessee Department of Transportation’s IT Division is requesting a position for IT Network Operations Administrator – Contract – TMC for TMC Network Support – Region 1 (Knoxville). This is a contract Position and reports directly to the TDOT Sr. IT Manager – Network/TMC Support. This position in the IT organization will play a key role in supporting the network and the strategic business goals established by TDOT Leadership.
Key tasks include:
• Administration and support of the server environment for TDOT’s Transportation Management Center (TMC) and supporting the Intelligent Transportation Systems (ITS) network.
• Maintaining network performance, security, monitoring, analyzing and troubleshooting network problems.

  • Support the following TDOT technologies and processes:
    o Line of business applications & In-house technologies
    o Active Directory/SCCM/MECM
    o SAN
    o Application servers
    o File servers
    o Communication servers
    o Edge devices
    o LAN, VLAN & WAN
    o Security, firewalls and switches
  • On call 24/7 TMC network support
    Desired skills:
    • Excellent communications, technical, analytical and problem solving skills.
    • In depth networking experience that includes deep technical and functional understanding of network security, WAN, LAN and internet routing and switching protocols, wireless, VPN, and VM Ware capabilities.
    • Experience in deploying and managing network and application monitoring solutions that provide clear visibility into network traffic and performance.
    • Ability to work effectively under deadlines, independently, and within a collaborative team oriented environment using sound judgment in decision-making.
    • Ability to interface with all functions and at all levels within the organization. Ability to work in a cross-functional team.
    • Experience with Disaster Recovery, Resiliency Planning, and planning highly available solutions
    • Experience with all Windows operating systems, Exchange, Active Directory, Cisco and Dell equipment.
    • Experience with and good working knowledge of, Domains, Segmentation, Account Management, Network backups, Trusts, Policies, Network Protocols and Bindings, and Software Imaging, and Firewalls.
    • Experience managing and supporting Intelligent Transportation System networks (Fiber Optic, CCTV, RDS, DMS, etc.)
    • Functional/Working knowledge of ITIL, DevOps, ITSM, Kanban, Agile methodologies, Scrum development.

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