Serve as the primary voice of the customer, maintaining and prioritizing the product backlog to reflect business goals and user value.
Collaborate with stakeholders across business, technology, and operations to define and communicate product vision and roadmap.
Translate business needs into clear user stories and acceptance criteria for development teams.
Work cross-functionally with other Product Owners to ensure cohesive feature delivery across digital touchpoints.
Participate in PI Planning and SAFe ceremonies to ensure alignment with team and train-level objectives.
Use metrics and feedback to validate product performance, inform prioritization, and drive continuous improvement.
Champion SAFe principles and Agile best practices throughout the product lifecycle.
Utilize tools such as Jira, Confluence, FigJam, Jira Align, and AgilityHealth to manage requirements and delivery transparency.