Corp to corp Jobs
IVR developer with Genesys
Type: Contract
Location: Chicago, IL
Implementation partner:
Job description:
Minimum 6+ Years of experience as IVR developer and provide technical expertise in all aspects of IVR solution design and application development.
Experience in Genesys composer and IVR call flow development is must.
Experience with implementing complex solutions involving Web Services, SOA, VXML and Voice Object
Knowledge of SIP infrastructure, Genesys framework, Genesys Voice Portal (GVP)
Genesys, Cisco and Azure Certifications Preferred.
Familiarity with Contact Center technologies, integration experience with Avaya Interaction Center and PBX like Avaya/Cisco
Good troubleshooting skills (Log reading, tracing calls and analyzing issues)
Proficient in Oracle
Excellent analytical skills.
Must have the ability to understand problems, identify root cause and derive potential solutions.
Ability to apply technical/end-user knowledge to a range of situations.
Competencies: Genesys Engage, Genesys Inbound Voice
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To apply for this job email your details to kusum.l@accurogroup.com