We are looking for experienced and qualified customer service representatives (Remote) with over 1 years of experience. Ability to exhibit empathy for our customers who need emergency assistance. Being dedicated to delivering excellent customer service while working in a team environment. Primarily phone work in a call center atmosphere.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Remote Interview Process (Stay home Stay safe)