Title : ENDPOINT – MECM/SCCM | Microsoft Endpoint Configuration Manager
Location : Detroit Michigan/48236 – Onsite
JD:
- Performs secure baseline image creation and development of Windows Desktop OS images (Windows 10, 11) for specific hardware configurations from a common core baseline.
- Develops physical workstations images and VDI templates.
- Designs, develops, and evaluates software packages for server and workstation deployments.
- Develops MECM task sequences for OS upgrades and software package deployments.
- Troubleshoots OS and software deployment failures.
- Troubleshoots MECM health issues, including Distribution Points and client remediation.
- Designs, develops, and administers Group Policy Objects for security compliance and configuration management.
- Provides escalation support for Tier III/IV issues. Collaborates with customers, stakeholders, vendors, and other support teams for troubleshooting and resolving problems.
- Manages customer service requests through their lifecycle, from receiving the request through to its closure. Interfaces closely with customers to understand requirements and ensure customer satisfaction.
- Effective verbal and written communication skills. Must be able to adapt communication style to suit different audiences.
- Ensures compliance with established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care.
- Adheres to change management policies and takes the necessary testing/development steps to mitigate risks with changes.
- Installs new hardware and software making sure that all components (hardware, software, drivers, agents, etc.) interface correctly with each other and the network – to include base software and applications installed on workstations such as antivirus, system monitoring tools, etc.
- Develops engineering documentation for Implementation Plans, Test Plans, Standard Operating Procedures, Work Instructions, and network diagrams.
- Participates in the planning and development of new or existing solutions to meet customer requirements and deployment timelines.
Primary Skills :
- SCCM/MECM
- Tanium
- MDT
- MS Intune
- App Packaging
- Powershell/PSADT
What you’ll need to succeed (Required):
- Bachelor’s Degree and a minimum of 5 years of direct MECM experience required. An additional 4 years of experience may be substituted in lieu of degree.
- Active Top Secret security clearance required.
- CompTIA Security + or equivalent IAT Level II DoD 8570 certification required.
- MECM Server and application administration experience.
- Windows 10/11 Administration experience.
- Microsoft Deployment Toolkit experience.
- Active Directory/GPO administration experience.
1. **System Configuration and Maintenance:**
– Configure and maintain the SCCM environment, ensuring it is up-to-date and optimized for performance.
– Install updates, patches, and service packs, and perform regular system backups.
2. **Software Deployment:**
– Deploy software applications to devices within the organization.
– Create Dynamic collections for the deployments.
– Create and test deployment packages to ensure compatibility and meet user requirements.
3. **Patch Management:**
– Manage and deploy patches to keep systems secure and up-to-date.
– Schedule and monitor patch installations, identify vulnerabilities, and troubleshoot issues.
4. **Operating System Deployment (OSD) using MDT**
– Strong understanding of MDT architecture and functionalities.
– Create and maintain custom Windows images for deployment.
– Update images with the latest patches, drivers, and software.
– Understanding of the Customsettings.ini file and the usage of custom/default Task Sequence variables
– Deploy operating systems to new devices or upgrade existing systems.
– Create and configure task sequences to automate the installation process.
5. **Reporting and Documentation:**
– Good Understanding of SQL/WQL Queries – able to write their own queries.
– Generate reports and documentation on system performance, software deployments, and compliance status.
– Use SCCM’s reporting tools to create customized reports for management.
6. **Collaboration and Communication:**
– Work closely with other IT teams and departments to ensure seamless integration of SCCM with existing systems.
– Collaborate with network administrators, security teams, and help desk staff to resolve issues and improve IT operations.
– **Experience:**
– Extensive experience in SCCM administration.
– Experience with Windows Operating Systems, Active Directory, and networking concepts.
– **Skills:**
– Strong understanding of SCCM/MDT architecture and functionalities.
– Excellent problem-solving skills and attention to detail.
– Proficiency in scripting languages like PowerShell.
– Strong communication and collaboration skills.
– Ability to generate and interpret reports using SCCM’s reporting tools.
Experience with Remote Access Technologies – VPN, IPSec, VDI (Citrix/VMware/AWS Workspace/Azure).
Experience with Monitoring Tools – SCOM, SolarWinds, etc.
Understanding of DoD, DISA cybersecurity requirements.
Regards,
Francis Rio X
US IT Recruiter
S2S SOFT LLC