Business Analyst c2c software jobs Jacksonville, FL

Title: Business Analyst
Location: Jacksonville, FL (Onsite)
Duration: Long Term Contract 
Interview: Virtual

Visa – USC/GC

MUST HAVE:

5+ years of experience as a Business Analyst working in agile environments;
3+ YEARS OF SUPPLY CHAIN;
Microsoft Azure / D365;
Experience in creating Business Requirement Documents;
BS/BA/MBA Degree in a related field.;
 JOB DESCRIPTION

We are seeking a dynamic and detail-oriented Business Analyst to support the implementation of projects and product teams, with a focus on Microsoft Azure / D365. This role requires a creative, self-motivated professional with strong analytical, technical, and communication skills to drive continuous improvement in our Vehicle Processing, Parts Distribution, and Transportation functions.

 Key Responsibilities

Establish and maintain strong relationships with corporate stakeholders, analyzing business processes, system capabilities, customization, integration, and process design.
Conduct requirements gathering and clarifications with technical teams using agile methodologies.
Collaborate with implementation partners to ensure seamless go-lives for project and product teams.
Support internal teams in implementing features for Supply Chain operations, including workflows, automation, data imports/exports, and process optimizations.
Act as a liaison between business owners and technical teams to ensure business needs and priorities are well understood.
Ensure adherence to IT standards, processes, and methodologies, including QA, PMLC, and SDLC best practices.
Serve as a subject matter expert on application design, feature optimization, scalability, user experience, visualization, and data integrity.
Design and develop BI reports and dashboards that provide actionable insights.
Manage and maintain clean, accurate, and analysis-ready datasets.
Collaborate with stakeholders—including business analysts, project managers, and data scientists—to understand data needs and deliver effective solutions.
Ensure data accuracy and reliability in dashboards and reports.
   Technical Skills & Qualifications

5+ years of experience as a Business Analyst working on projects or product teams, primarily in an agile environment.
3+ years of experience in supply chain and/or logistics.
Hands-on experience with end-to-end implementation projects, covering design, configuration, testing, training, cutover, and reporting.
Strong background in agile methodologies, preferably SAFe.
Experience in functional design, system configuration, and process alignment.
Proven ability to deliver business analysis and system development/configuration for process improvements.
Understanding of software and systems development life cycles (SDLC).
Ability to perform both Business and Data Analysis within projects and product teams.
Strong research skills, including navigating systems/solutions and querying relational and NoSQL databases.
Experience creating Business Requirement Documents (BRDs) and collaborating with QA teams to develop test cases.
Ability to produce Standard Operating Procedures (SOPs) and drive adoption among business and IT users.
Comfortable navigating both Mainframe and Distributed systems with minimal training.
Strong troubleshooting and issue resolution skills, including coordinating resolution efforts between business and IT teams.
Preferred: Hands-on experience with Azure Power Platform (Power Automate, Power BI).
Preferred: Working knowledge of Vehicle Processing and Parts Distribution warehousing. 
 Additional Qualifications

BS/BA/MBA Degree in a related field.
Microsoft Certification in Power BI and/or Power Platform (Preferred).
Excellent interpersonal, verbal, written, and presentation skills.
Fast learner with an entrepreneurial mindset and strong problem-solving skills.
Ability to manage time effectively and adapt quickly to changing priorities.
Must be willing to work on-site at our Vehicle Processing Centers in Jacksonville, FL multiple days per week.
Willing to participate in an on-call rotation and support nightly or weekend validations for Vehicle Processing and Parts-related applications.