Product Owner

Job Description / Roles and Responsibilities

Assist in applying Generative Al solutions to build pilots and products with high expectations on employee & guest satisfaction. Assist in building product journey from ideation, implementation, monitoring and reporting. Partner with the Product Owner to write user stories, guide product definitions, and conduct user testing alongside engineering, project, and business teams.
Use data, conversational analysis, industry knowledge, and technical understanding to analyse the performance of existing solutions and to develop future capabilities. Prioritize features and backlog/solutions based on product roadmap and strategy. Identify project dependencies to resolve sequence of development.
Support development and execution of strategic roadmaps for product development in alignment with strategic vision in the Al & customer insights space. Assist Product owner in facilitating the resolution of complex risks, issues, and changes tied to initiatives and process with broad impact to their product or related group of products, managing and coordinating updates on risks, issues, and changes to ensure alignment with adjacent groups.