Immediate C2C requirements Senior ServiceNow Developer

Role: Senior ServiceNow Developer – ITSM Specialist

Location: Remote

Contract

Must Have Skills:

Financial Services Operations (FSO)

Servicenow

ITSM

ServiceNow Business Continuity Management (BCM)

GRC

Required Skills and Experience:

• 5+ years of hands-on development experience on the ServiceNow platform.

• Strong experience with ServiceNow ITSM suite and implementation/customization of at least 2-3 core ITSM modules.

• Experience in Financial Services Operations (FSO) module implementation.

• Proficient in JavaScript, Glide APIs, and ServiceNow development frameworks.

• Expertise in Flow Designer, Business Rules, Script Includes, Client Scripts, and UI Policies.

• Working knowledge of Service Catalogs, Record Producers, and Request Workflows.

• Working knowledge of Service Portal and Employee Center.

• Experience with CMDB configuration and maintenance.

• Experience integrating ServiceNow with third-party systems using REST/SOAP, MID Server, or Integration Hub.

• Familiar with ATF (Automated Test Framework) and ability to develop test scripts for regression and unit testing.

• Strong understanding of ITIL V3/V4 processes.

• Understanding of Financial Services Operation processes.

• Ability to troubleshoot issues and debug complex scripting.

• Experience working in Agile/Scrum environments.

Preferred Qualifications:

• ServiceNow Certified System Administrator (CSA) – Mandatory

• ServiceNow Certified Implementation Specialist – ITSM – Preferred

• ServiceNow Financial Services Operations (FSO) for Implementers – Preferred

• Experience with Service Portals and Employee Centre – Preferred

• Experience with Scoped Applications, and UI Builder – a plus

• Knowledge of Performance Analytics and Reporting in ServiceNow – a plus

• Familiarity with DevOps and CI/CD pipelines in the ServiceNow ecosystem – a plus