ServiceNow ITAM Developer – Contract C2C – Bentonville, AR

Role: ServiceNow ITAM Developer – Retail Domain
Location: Bentonville, AR (Hybrid)
Duration: 12+ Months

Must have:
•       Min 8 exp requirement
•       Retail exp. mandatory
•       IT Asset Management, subject matter expert
•       HAM Pro functionality,
•       Common Service Data Model (CSDM)

Requirements:
•       ITAM Technical 6 to 10 Year IT Asset Management, subject matter expert
•       HAM Pro functionality,
•       Common Service Data Model (CSDM)
•       Develop and maintain an IT asset management process that covers all
hardware, and cloud resources within GCP and Azure, and on-prem cloud
environments.
•       Provide training and support to IT and business stakeholders on the
ITAM process and technology.
•       Familiar with ServiceNow Configuration Item and Asset relationships
and dependencies
•       Familiar with ServiceNow Model Management strategies
•       Experience leveraging HAM Pro functionalities in an enterprise
environment across business units / segments / markets
•       Understanding of the end-to-end asset lifecycle, the
inter-dependencies between lifecycles and best practices for each
lifecycle state.
•       Knowledgeable of Common Services Data Model (CSDM)
•       Act as ITAM subject matter expert for organization. Identify and
consult SMEs/advisors within the organization to mitigate compliance
risk.
•       Demonstrate experience in eliciting customer requirements
•       Demonstrate experience in task decomposition.
•       Ability to manage multiple competing stakeholders to gain alignment.
•       Strong communication skills vertically and horizontally
•       Comfortable in working in a strong-matrix environment.
•       Demonstrated ability to interact and manage 3rd party vendors
•       Understanding of standard asset discovery tools capabilities
•       Experience in working with internal / external auditors to resolve
findings around Asset Management
•       Foundational PM Skills in a technology environment

Awaiting your quick response. Thanks!

P.S. Empower is a top vendor to clients such as Apex Systems LLC,
Sogeti, Randstad, CapGemini, UST and more.

Thanks
Adarsh Sharma
Technical Recruiter | Empower Professionals