Sr. Technical Writer to c2c contract jobs New York, NY

Title: Sr. Technical Writer

Location:Hybrid(4 Irving Place, New York, NY)- must be local

Duration: 6+ months contract

Visa Restrictions: GC/USC/GC EAD

Note: We request candidates to provide writing samples with their application and must have active LinkedIn

Job Description:

We are seeking a skilled Technical Writer to join our IT department.
The ideal candidate will be responsible for creating clear, concise, and user-friendly documentation to improve our communications with non-technical employees.
This role involves writing how-to guides, instructional documents, announcements, email communications, and other types of content to ensure that employees have access to high-quality information about IT topics, enabling them to work more efficiently and effectively.
 

Responsibilities:

• Write and maintain how-to guides, FAQs, instructional documents, and email announcements.
• Create and manage internal knowledge base articles and documentation.
• Collaborate with IT and other departments to gather information and ensure accuracy of content.
• Translate complex technical concepts into easy-to-understand language for non-technical audiences.
• Ensure all documentation is clear, concise, and user-friendly.
• Conduct reviews and updates of existing documentation to ensure it remains current and relevant.
• Identify new opportunities to use documentation and communication to improve employee experiences.
• Work with subject matter experts to ensure specialized topics are appropriately addressed.
• Review and edit content developed by other team members to ensure consistency and quality.
• Create and implement frameworks for how to approach organizational knowledge management and content creation.
• Utilize content management systems to organize and publish documentation.