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S E K H A R @ TEKWINGS. COM
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Requirement details:
Internal job ID:TWK_3055
ServiceNow HAM Engineer
Client: American video game company
Austin, TX#Onsite(NO REMOTE WORK)
Interview mode: IN-person
NOTE:
The working position is On Site ( NO REMOTE WORK All 5 days working from office )
Interview mode : In Person
The program will Prefer Candidates who are LOCAL TO Texas AREA
Total EXP:12+ years
Required Skills:
HAM Expertise: Hands-on experience with the ServiceNow Hardware Asset Management (HAM) Professional module, including asset lifecycle management, hardware normalization, and mobile scanning.
Certifications: Certified ServiceNow Application Developer or Certified Implementation Specialist (CIS) in HAM or Discovery.
Job Description:
We are seeking a highly skilled and adaptable ServiceNow Engineer to join our dynamic IT Operations team. This role is critical for a high-priority project currently in mid-flight. The ideal candidate will possess deep technical expertise in the ServiceNow platform and be capable of hitting the ground running to support ongoing development and implementation efforts.
A significant focus of this role will be supporting and enhancing our Hardware Asset Management (HAM) capabilities. While broad ServiceNow experience is required, specific experience with the HAM module is a major differentiator
Key Responsibilities
• Rapid Integration: Quickly ramp up on existing project workflows, architecture, and team processes to contribute effectively within the first two weeks.
• HAM Module Optimization: Lead or assist in the implementation, configuration, and optimization of the ServiceNow Hardware Asset Management (HAM) module.
• Platform Development: Design, develop, and maintain ServiceNow applications, including UI Policies, Business Rules, Client Scripts, and Workflows.
• Integration Support: Develop and manage integrations between ServiceNow and other enterprise systems (e.g., discovery tools, procurement systems).
• Team Collaboration: Work closely with stakeholders, project managers, and fellow engineers in an Agile environment to deliver high-quality solutions.
• Troubleshooting & Support: Provide Tier 3 support for complex platform issues, specifically related to Asset Management and core ITSM functions.
• Documentation: Maintain technical documentation, including design specifications, test plans, and user guides.
Required Qualifications
• Experience: 3+ years of professional experience as a ServiceNow Engineer or Developer.
• Platform Knowledge: Proficiency in ServiceNow ITSM (Incident, Change, Problem, Knowledge) and CMDB.
• Technical Skills: Strong JavaScript, HTML, and CSS skills within the ServiceNow framework.
• Agile Mindset: Proven ability to work in a fast-paced, iterative environment with changing priorities.
• Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
Major Plus (Preferred Qualifications)
• HAM Expertise: Hands-on experience with the ServiceNow Hardware Asset Management (HAM) Professional module, including asset lifecycle management, hardware normalization, and mobile scanning.
• Certifications: Certified ServiceNow Application Developer or Certified Implementation Specialist (CIS) in HAM or Discovery.
• Migration Experience: Experience picking up projects mid-progress and successfully driving them to completion.
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Thanks & Regards
Sekhar | Sr.IT Technical Recruiter
Tekwings LLC
Email : sekhar@tekwings.com
D: 512-593-6391
Tekwings Requirements Email group : https://groups.google.com/d/forum/tekwings_requrements_group1
LinkedIn Group: https://www.linkedin.com/groups/10421204/
LinkedIn: https://www.linkedin.com/in/sekhar-u-27b11a166/
To apply for this job email your details to SEKHAR@TEKWINGS.COM