Location: Phoenix, Memphis (In – person)
*Locations require 4-day work from the office (Monday-Thursday) with Friday as a flex day.
WMOS PDM – Short Description
The Williams-Sonoma Supply Chain Product Management organization is seeking an energetic Lead Product Manager to drive high-value, high-impact functional features for our industry-leading supply chain organization. This role will be the functional subject matter expert for warehouse automation (ASRS/Sorter/MHE/AMRs) and related warehouse management and warehouse execution systems (WMS/WES). At Williams-Sonoma, we support eight of the retail industry-leading brands: Williams-Sonoma, west elm, Mark and Graham, Rejuvenation, Green Row and the Pottery Barn family. This role will work across the entire functional domain of all the brands.
The ideal candidate would have the product experience to effectively influence/participate in business engagement, strategic planning, roadmap development and decisions to ensure we deliver high value and high impact scalable solutions incrementally, unlocking hyper-growth, data-driven decision making and creating a world of possibilities for our customers/business.
Responsibilities
- Lead product strategy and roadmap development for highly automated, parcel distribution center operations including automated sourcing and retrieval systems (ASRS) goods to person or AMR picking and pack out process using MHEs.
- Collaborate with Business partners, engineering teams and program management to drive business value for parcel operations.
- Drive meaningful business engagement catered to the unique nuances of each business team and leader, and that builds credibility and trust.
- Assist in continually improving the product management organization and making it a great place to work.
- Develop an understanding of the adjacent critical WSI systems and processes including OMS, transportation, logistics and final mile.
- Perform other duties as required including travel.
Criteria
- 8+ years of overall experience in supply chain product management or operations for parcel warehouse automation; ASRS (automated sortation and retrieval systems), Sorters, MHE (Material Handling Equipment), AMRs and related warehouse management and warehouse execution systems (WMS/WES).
- Retail Industry Background and experience with warehouse conversion to new systems and technology that require onsite training and hyper-care support.
- Experience with unit picking of conveyable product type fulfillment models.
- Experience with Warehouse Automation (Sortation, Goods to Person Picking / ASRS, AMRs, and Material Handling Equipment).
- Experience authoring effective JIRA stories for functional requirements, detailed acceptance criteria and prioritization with delivery teams.
- Experience writing functional use cases that are aligned with end user expectations. Submit data requests required to execute test cases and obtain end user sign off (UAT).
- Drive functional backlog prioritization and lead various requirement discussions for product enhancements.
- Effectively partner with Operations and technology delivery teams & QA teams through gathering detailed requirements, presenting the business value, documenting requirements in JIRA and Visio process flows.
- Provide production level support for Operations and technology partners for operational go-live and ongoing deployment validation of new functionality.
- Data-driven and metric-based approach to prioritization of functional enhancements or defects. Ability to quantify impact, ROI, etc.
- Experience with Manhattan warehouse management systems (WMS) and other providers warehouse execution systems (WES).
- Excellent verbal and written communication skills and organizational skills.
Email is the best way to reach me
Thanks & Regards
Suraj Paul
Email: pauls@e-deft.com
Direct No: +1 513-298-6529
E-Deft Solutions, LLC,
An E-Verified Company
317 George St, 3rd Flr, New Brunswick, NJ 08901