Software Asset Management (SAM Analyst ) — Santa Clara, CA

HI,

Software Asset Management (SAM Analyst )

Santa Clara, CA

****ON SITE POSITION***

JOB DESCRIPTION
We are seeking a highly motivated and detail-oriented Analyst to join our Software Asset Management (SAM) team. The SAM Analyst will play a critical role in managing software licenses, ensuring compliance, optimizing software usage, and supporting the overall SAM strategy. The ideal candidate will have a strong analytical mindset, excellent organizational skills, and a passion for technology.

Key Responsibilities:
• Software License Management:

o Track and manage software licenses, ensuring compliance with vendor agreements.
o Maintain an accurate inventory of software assets and associated licenses.
o Monitor software usage and optimize license allocation to reduce costs.
o MUST HAVE: SALESFORCE LICENSING HANDSON EXPERIENCE

• Compliance and Audit:

o Conduct regular audits to ensure compliance with software licensing terms.
o Prepare and present compliance reports to management.
o Assist in responding to vendor audits and resolving any discrepancies.

• Data Analysis and Reporting:

o Analyze software usage data to identify trends, usage patterns, and areas for optimization.
o Generate regular and ad-hoc reports on software asset management metrics.
o Provide insights and recommendations based on data analysis to improve software utilization.
• Vendor Management:

o Maintain relationships with software vendors and negotiate licensing agreements.
o Stay informed about changes in software licensing models and terms.
o Collaborate with vendors to resolve any issues related to software licenses.

• Process Improvement:

o Develop and implement processes for effective software asset management.
o Continuously improve SAM practices to enhance efficiency and effectiveness.
o Assist in the development and maintenance of SAM policies and procedures.
• Collaboration and Support:

o Work closely with IT, procurement, and other departments to ensure alignment on software asset management objectives.
o Provide support and training to staff on software asset management best practices.
o Participate in SAM-related projects and initiatives.

Qualifications:
Education:

Bachelor’s degree in Information Technology, Computer Science, Business, or related field.

Experience:

o 2+ years of experience in software asset management, IT asset management, or a related field.
o Experience with SAM tools and software (e.g., Flexera, Productive, Aspera, ServiceNow, Snow License Manager) is preferred.
Skills:

o Strong analytical and problem-solving skills.
o Excellent organizational and time management abilities.
o Proficient in Microsoft Office Suite, particularly Excel.
o Knowledge of software licensing models and compliance requirements.
o Strong communication and interpersonal skills.

Certifications: (Good to Have)

Certification in Software Asset Management (e.g., CSAM, ITIL) is a plus.

Key Competencies:
o Attention to detail and accuracy.
o Ability to work independently and as part of a team.
o Strong decision-making and critical-thinking skills.
o Ability to manage multiple tasks and priorities in a fast-paced environment.