Business Analyst — C2C — Remote

Role: Business Analyst       

Hire Mode: C2C

Location: Remote

Job Description:

Key responsibilities will include:

• Preparing, coordinating, and running customer-facing workshops, capturing requirements, stakeholders’ feedback, and defining business processes.
• Designing business processes and documenting requirements, processes (As-Is and To-Be), features, and business needs.
• Leading improvement initiatives that contribute to the ongoing development and success of the business.
• Engaging with key stakeholders in multiple business areas to scope business needs and identify key pain points to overcome as well as defining quick wins where possible.
• Clearly conveying well-defined business requirements to delivery teams and effectively communicating business processes and needs to ensure successful business outcomes.
• Managing requirements and traceability throughout the project lifecycle, ensuring effective scope control and ensuring solution compliance to business objectives.
• Ensure compliance with healthcare regulations, including NHS standards and GDPR.
• Support the implementation of healthcare software systems, conducting gap analyses and validation testing.

Skills and Experience:

• Proven experience as a Business Analyst in healthcare sector (e.g., NHS, private healthcare providers, or related industries). Strong experience in designing business processes.
• Ability to understand healthcare business, technology, products, and market approaches.
• Expertise in customer-facing workshops with the ability to act on stakeholders’ requirements and feedback.
• Ability to rapidly build relationships with stakeholders with different backgrounds.
• Great organizational skills and ability to take initiative without detailed guidance.
• Experience in a highly demanding and fast-paced work environment with a quick turn-around of tasks.
• Excellent Technical and IT skills including the ability to learn new Technologies and demo our Technology solutions to customers.
• Working experience in Agile SCRUM or Agile Kanban environment.
• Ability to effectively use remote collaboration tools like Slack, Azure DevOps or Microsoft Teams.
• Experience with Microsoft Dynamics 365 is desirable, but not essential.
• Fluency in spoken and written English