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Requirement for ServiceNow Administrator ……. 756598

 
 
Position TitleLocationJob Description
ServiceNow Administrator[Atlanta, GA, 30334]The client,is seeking a qualified candidate for the contractor temporary staffing position of ServiceNow Administrator based in Atlanta, Georgia.
 

Key Responsibilities

• Assists in developing standard ITconfiguration and asset management methodology

• Develop CMDB policy, processes, andknowledge base

• Conduct reporting on configuration auditsand reconciliation

• Maintains CIs to ensure CMDB accuracy andcompleteness

• Drives visibility on process adherenceand compliance improvement opportunities

• Works with other ITSM processes tounderstand new requirements and identify how Configuration management cansupport or replace

• Support and administer the tool forconfiguration and asset management, ServiceNow Discovery, and additionalapplications or modules as assigned

• Conduct discovery workshops to uncoverand consolidate disparate data sources while managing the expected businessoutcomes, use cases, the ServiceNow Common Service Data Model (CSDM), andplatform governance

• Create and document requirements forefficient process design that includes self-service options with limited manualeffort

• Manage the operational integration andcentralization of IT Asset Management processes, such as requests andprocurement, reports and dashboards, data accuracy/integrity, and extending thescope of Asset Management

• Demonstrate experience in implementingand managing ServiceNow CMDB, CSDM, Hardware and Software Asset Managementprocesses, procedures, and governance

• Draft technical process documentation

Required/Desired Skills

 

SkillRequired /DesiredAmountof Experience
Bachelor’s degree in computer science or related field OR an Associate degree in Computer Science or related field with relevant work experience.Required0 
ITIL Foundation & ServiceNow Administration Certification.Required5Years
Recent ServiceNow experience with diverse hands-on work experience administering in core platform support and development activities.Required10Years
In-Depth Knowledge of Technical Implementation of various ServiceNow modules (ITSM, ITOM, ITAM, CMDB, Discovery).Highly desired0 
Certified Implementation specialist – ITSM, Certified Implementation Specialist.Highly desired0 
Strong verbal/written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer serviceDesired0 
Certification in ServiceNow System Administration (MUST UPLOAD CERTIFICATION)Required0 
ITIL Foundation certified or related experience.Desired0 
Proficiency in ServiceNow scripting languages (JavaScript, Glide, Jelly), integrations (REST, SOAP), and web technologies (HTML, CSS).Desired0 

 

Questions

 

No.Question
Question1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question2Please list candidate's email address that will be used when submitting E-RTR.
Question3This assignment is contingent upon customer renewal and availability of adequate funding. Do you accept this requirement?
Question4The selected candidate will be expected to start their engagement no later than 2 weeks (10 business days) from the client’s selection date. Do you accept this requirement?
Question5Remote Work Permitted: Due to COVID-19, the client has agreed to allow the selected candidate to work remotely for the time being. However, the selected candidate must be available to report onsite as directed by the client. Do you accept this requirement?

 

 

Bhanu Kochhar
Sourcing Specialist
iBusiness Solution LLC
(Certified MBE Business in CA, DE, KS,OK,MD,NY,PA, RI,TN,VA)
Certified MBE by NMSDC
5000 Lenker Street,
Mechanicsburg, PA 17050
Ph: 717-516-0217
Fax: 412-202-8931
Email: bhanu@ibusinesssolution.com , I.M:-kochharbhanu
Google hangout : kochhar.bhanu1
Visit us at www.ibusinesssolution.com
        
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