Hi,
I hope everything is well, and would welcome the opportunity to discuss the below position if you’re in the market. If you’re not available and know someone who is, please forward this to any interested persons
Job Title: GA DHS – ServiceNow Administrator (756598)
Location: 47 Trinity Ave SW. Atlanta, GA 30334- Remote
Duration: 12+ Months
Client: State of Georgia
Visa : H1B,H4EAD,L2S,E3S,TN only
Experience : 9+years
Certification in ServiceNow System Administration (MUST UPLOAD CERTIFICATION).
Description
Key Responsibilities
• Assists in developing standard IT configuration and asset management methodology
• Develop CMDB policy, processes, and knowledge base
• Conduct reporting on configuration audits and reconciliation
• Maintains CIs to ensure CMDB accuracy and completeness
• Drives visibility on process adherence and compliance improvement opportunities
• Works with other ITSM processes to understand new requirements and identify how Configuration management can support or replace
• Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned
• Conduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform governance
• Create and document requirements for efficient process design that includes self-service options with limited manual effort
• Manage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy/integrity, and extending the scope of Asset Management
• Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governance
• Draft technical process documentation
Required / Desired Skills –
Bachelor’s degree in Computer Science or related field OR an Associate degree in Computer Science or related field with relevant work experience. – Required
ITIL Foundation & ServiceNow Administration Certification. – Required (5 Years)
Recent ServiceNow experience with diverse hands-on work experience administering in core platform support and development activities. – Required (10 Years)
In-Depth Knowledge of Technical Implementation of various ServiceNow modules (ITSM, ITOM, ITAM, CMDB, Discovery). – Highly Desired
Certified Implementation Specialist – ITSM, Certified Implementation Specialist. – Highly Desired
Strong verbal/written communication, problem-solving, analytical, and independent judgment skills to support an environment driven by customer service. – Desired
Certification in ServiceNow System Administration (MUST UPLOAD CERTIFICATION). – Required
ITIL Foundation certified or related experience. – Desired
Proficiency in ServiceNow scripting languages (JavaScript, Glide, Jelly), integrations (REST, SOAP), and web technologies (HTML, CSS). – Desired
Thanks & Regards,
K Pavan Kalyan | Sr IT Recruiter |
Logisoft Technologies Inc.
50 Cragwood Road, Suite #315,
South Plainfield, NJ – 07080
Ph: 615-488-2235 EXT: 119
E-mail: pavankalyan.k@logisofttechinc.com
LinkedIn : https://www.linkedin.com/in/pavankalyan-kalva-a285b2194/
We are Specialised in CRM Customisation, CRM Portal Integration, Infrastructure Services, Application Development, Application Integration & Consulting Services
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