10+ Business Analyst – Boston MA (Send local Profiles with local DL) (NO- GC, USC)

Summary:  Seeking a Business Analyst to support Sales Tech projects and systems, focusing on Sales and CRM system administration, enhancement, and integration.  Responsibilities include data analysis, requirements documentation, user support, and issue resolution.

Primary Responsibilities:

• Work closely with other members of the team to perform data analysis, solutions design, testing, and release management across multiple systems
• Assist team members in evaluating and implementing vendor tools and processes.
• Ability to work with non-technical end users to interpret and document user requirements and develop functional specifications
• Participate in meetings with technical groups to ensure that all design questions (e.g., application security, data feeds, etc.) are addressed through the business analysis process
• Ensure the timely and accurate processing of internal client requests. This includes maintaining standard Application support documentation and supporting the global production response team
• Serve as subject matter expert process, and/or operational proxy for end users in targeted areas of focus
• Manage operationally focused projects (e.g., non-political, data/workflow oriented)
• Participate in other Sales Tech support responsibilities as assigned
• Develop and execute test plans and test cases

Job Requirements:

• 5-7 years of demonstrated experience with writing business user requirements and functional specifications
• Experience with Distribution/Sales systems preferred
• Financial Services industry knowledge preferred
• Knowledge of Tableau preferred
• Knowledge of Business Intelligence Tools a plus
• Knowledge of JIRA agile development software preferred