Position: ServiceNow System Administrator
Visa: US Citizen only…
Location- Dallas, TX ( Initial 3 Months Remote and willing to relocate to Dallas as per requirement)
Qualifications:
· ServiceNow Certified System Administrator (CSA).
· Additional certifications such as ServiceNow Certified Implementation Specialist (CIS) or Certified Application Developer (CAD) are advantageous.
· Proficiency in JavaScript, Glide Script, and other relevant scripting languages.
· Knowledge of relational databases and SQL.
· Experience with web services, APIs, REST/SOAP.
· 2-5 years of experience working with the ServiceNow platform.
· Ability to effectively communicate with technical teams, management, and end-users.
· Ability to work well within a team environment.
· Hands-on experience with ServiceNow modules like Incident, Problem, Change, Service Catalog, and CMDB.
· Understanding of ITIL processes and their integration with ServiceNow.
Desired:
· Strong analytical skills for troubleshooting and resolving issues.
· Meticulous approach to ensure accurate configurations and customizations.
· Flexibility to adapt to new technologies and methodologies.
· Commitment to staying updated with the latest ServiceNow features and best practices.
Key Responsibilities:
· Perform day-to-day administration of the ServiceNow platform.
· Manage system configurations, including user setup, roles, and access permissions.
· Develop and implement custom applications and workflows.
· Customize forms, lists, and dashboards based on user requirements.
· Troubleshoot and resolve technical issues within the ServiceNow platform.
· Monitor system performance and take corrective actions as needed.
· Implement and manage integrations with other systems using web services, APIs, REST/SOAP.
· Ensure seamless data flow between ServiceNow and external systems.
· Plan and execute system upgrades and patches.
· Test new functionalities and ensure smooth transitions during upgrades.
· Create and maintain system documentation, including user guides and technical documentation.
· Ensure the platform complies with security and regulatory standards.
· Implement security measures and manage access controls.
Thanks & Regards,
Kumar
US IT Sales /Technical Recruiter
Email : Kumar@stonegate-tech.com
Linkedin: linkedin.com/in/kumar-stonegate/
Stonegate Technologies LLC
An E-Verify Company !!
4400 Route 9 South Suite 1000, Freehold, NJ, 07728
www.stonegate-tech.com