Job Title: Blue Yonder WMS – Service Lead
Location: Phoenix, AZ – Onsite
Role/Responsibilities
1.Application Support: Provide guidance and assistance in the development and evolution of applicable Business Architecture Capability Models.
2.Technical Expertise: Troubleshoot and resolve application or infrastructure issues related to Red Prairie.
3.Relationship Management: Collaborate with senior business leaders, operations, risk, and compliance teams.
4.Global Coordination: Represent local business requirements within the global technology organization.
5.Process Adherence: Ensure adherence to firm-wide and regulatory requirements.
6.Incident and Problem Management: Oversee measurement, reporting, and resolution of incidents and problems within Investments IT.
Qualifications & Experience
Minimum Requirements
Applicants should have over 12 years of experience with Blue Yonder WMS, including a minimum of 5 years in configuration, customization, and system administration, and relevant degrees and certifications such as ITIL, CISSP, PMP, and AWS.2