# Urgent Hiring on IT Administrator – Hardware (Asset) at New York, NY

 

Required Skills

·        2+ years of technical inventory experience [strong hardware/software support]

·        Strong experience with formulas in Excel (or G sheets), such as V-lookup/X-lookup

·        Experience managing and tracking IT Hardware or procurement of hardware/software 

·        Experience with data entry and ticketing systems (preferably JIRA)

·        Experience with physical counts/auditing of IT hardware 

·        Excellent customer service and the ability to interact with clients

·        Must be able to lift/move 25lbs and be able to assist in unboxing equipment

Preferred Skills

What will make a candidate stand out:

·        Familiarity with ZIP 

·        Familiarity with CMDB 

·        Vendor management experience 

·        Software licensing/renewal experience 

·        PowerShell experience 

Day-to-Day

IT Asset Management Coordinator – this person will be joining the user technology deployment team who are responsible for supporting the 1,800+ users based in their NYC headquarters. Daily responsibilities will include:

·        Tracking entire life-cycle management for each asset in order to maintain warranty, refresh data and end of life data information

·        Submit purchase requisitions for laptop/desktop peripherals, coordinating with purchasing team and User Support manager

·        Process and coordination for all computer repairs with vendors

·        Provide timely communication on issue status and resolution

·        Maintain ticket updates for all reported incidents

·        Physical counting/audits of all IT Hardware 

·        Support for the IT Service Catalog for the company technology’s implementation and upkeep

·        Incorporate unit costs and stock levels into Total Cost of Ownership (TCO) models for business technology for all products and services