Job title: IVR -Contact Center Lead
Work Location with Zip code: Austin, TX 78660 – Onsite
Duration of the project: 6 Months
Minimum years of experience required: 7 + years
Must have skills:
Contact Center, IVR and Java/J2EE technologies, Microservice and GCES development
Good to Have Skills:
NLU/NLP experience : Google NLP and entity modelling
Detailed Job Description:
Experience. experience with good knowledge in Contact Center, IVR and Java/J2EE technologies, Microservice and GCES development NLU/NLP experience : Google NLP and entity modelling