AI/ Chatbot Tester

Job Title: AI Chatbot Tester

Location: NJ

Job Summary:

  • We are seeking a meticulous AI Chatbot Tester for a consulting engagement. You will be responsible for rigorously testing our AI-powered chatbot to identify potential issues, ensure a smooth user experience, and contribute to improving its accuracy and responsiveness.

Key Responsibilities:

  • Design and execute comprehensive test cases to evaluate chatbot functionality across various scenarios.
  • Collaborate with developers to identify and troubleshoot NLP-related errors and unexpected responses.
  • Devise creative test scenarios to identify potential edge cases and breaking points in the chatbot’s logic.
  • Accurately document and track bugs, working with the development team to resolve issues.
  • Stay updated on best practices and trends in AI chatbot testing.


  • Five years of software testing experience, preferably with AI/NLP concepts.
  • Proficiency in test case development and execution.
  • Understanding of natural language processing concepts and how they apply to chatbot interactions.
  • Strong attention to detail and analytical mindset, with a knack for finding hidden flaws.
  • Excellent written and verbal communication skills and ability to work effectively within cross-functional teams.
  • Experience with chatbot-specific testing tools.
  • Hands-on Scripting Experience with Python programming language
  • Experience in Agile development environments.


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