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Automotive Functional Consultant – Automotive Aftersales & Services at Newark, CA onsite role

HI,
Please check and let me know,
Job description
Job Title: Automotive Functional Consultant – Automotive Aftersales & Services
Work Location: Newark, California (Onsite – 5 days a week from office)
Job Description:
We are seeking an experienced functional consultant with a thorough understanding of the Dealer Management Systems for Automotive / Industrial / Heavy Equipment sector
Requirements:
·       Bachelor’s degree in Engineering, Business,  Science, Statistics or a related field.
·       10+ years of experience in the automotive / industrial / heavy equipment domain or relevant consulting experience in these industries.
·       Experience with Agile Project Management tools like Azure Devops or JIRA and
·       Exceptional analytical and problem-solving abilities, with a strategic mindset and attention to detail.
·       Excellent communication and interpersonal skills, with the ability to build relationships, influence stakeholders, and present complex concepts to non-technical audiences.
·       This is a Hybrid Role and expectation is to be available in the client office for 2 or more days per week.
Responsibilities:
·                Functional Consulting : Lead the process cataloguing and functional design for next generation aftersales and service systems for a leading EV manufacturer.
·                Should have implemented at least one or more E2E Dealer Management Systems including in depth understanding of functional modules such as – Sales , Inventory Management , Parts & Service Management, Warranty, Integrated accounting , CRM etc.
·                Strong understanding of high-voltage safety, battery diagnostics, and EV service tools would be an added advantage
·                Should be able to drive workshops with business stakeholders , articulate requirements and build user stories for product backlog creation
·                Create detailed user stories for the technical team and take accountability for clarity and consistency
·                Drive user demos and coach the business team for conducting User Acceptance Testing (UAT)
·                Should have full implementation lifecycle experience in Agile methodology. (2 or more programs)
·                Should be able to work effectively with the technical team to ensure delivery timelines , quality & schedule are met.
·                Should have worked in a multi-vendor / stakeholder environment and has managed multi-workstream complex projects with minimum foresight
·                Will be responsible for ensuring that all deliverables are met in a timely manner, is able to manage program risks, interdependencies, manage stakeholder expectations, provide accurate reporting to leadership at a program and workstream level as well.
Skills
Mandatory Skills : MN_Process Manufacturing
Regards,
SivaKumar.

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