I hope this email finds you well.
My name is Shivam kumar and I am a Technical Recruiter from Empower Professionals Inc. I came across your profile and wanted to reach out regarding a “ServiceNow Solution Architect (19520-1)” role with one of our clients based in “Remote” Please let me know if you are available in the job market and interested in this role (see job description below) – if so, we can connect and speak further.
I would need your updated resume to proceed and can give you a call as soon as I have it.
Role: ServiceNow Solution Architect (19520-1)
Location: Remote
Duration: 12+ Months
Need Architect Consultants only
Must have:
ServiceNow Solution Architecture ServiceNow Scripting (JavaScript, Glide API) Flow Designer and Integration Hub ServiceNow Configuration (workflows, UI policies, data policies, business rules, client scripts) Business Requirement Gathering and Documentation (BRD, FRD, user stories) Stakeholder Engagement and Communication Agile/Scrum Methodology Multi-module Experience (ITSM, ITOM, CSM, HRSD, IRM, Custom Apps)
Requirements:
We are seeking an experienced ServiceNow Solution Architect who will lead the end-to-end design and implementation of ServiceNow solutions across various modules. The ideal candidate will also take on partial Business Analyst responsibilities — including stakeholder engagement, requirement elicitation, documentation, and ensuring alignment between the business objectives and technical implementation. This is a hybrid role that requires both strategic technical leadership and strong analytical & communication skills to serve as a bridge between clients and delivery teams. 8+ years of total ServiceNow experience, with at least 3+ years in a Solution Architect role. Strong exposure to multiple ServiceNow modules such as ITSM, ITOM, CSM, HRSD, IRM, or custom app development. Hands-on experience with ServiceNow scripting (JavaScript, Glide API), Flow Designer, and Integration Hub. Proficiency in ServiceNow configuration, workflows, UI policies, data policies, business rules, client scripts. Experience in gathering and documenting business requirements (BRD, FRD, user stories). Strong stakeholder engagement and client-facing communication skills. Ability to lead workshops and translate functional needs into technical solutions. Experience in Agile/Scrum methodologies and working within a cross-functional team.
— Shivam Kumar
Technical recruiter | Empower Professionals
……………………………………………………………………………………………………………………..
ShivamK@empowerprofessionals.com |
100 Franklin Square Drive – Suite 104 | Somerset, NJ 08873
www.empowerprofessionals.com
Certified NJ and NY Minority Business Enterprise (NMSDC)
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