Complete Onsite Contract Position: Salesforce QA (Marketing and Services Cloud) || Auburn Hills, MI

Need Only Locals of Michigan…

Hi,

Please share your interest and resume at arjun@centraprise.com

Salesforce QA/ Sr. Tester         —  (Marketing and Services Cloud)

Auburn Hills, MI

9+ Months Contract

Job Description:

Job Requirements:

• We are seeking a Level 1 QA Tester to join our team and assist in the quality assurance (QA) of change requests for Marketing Cloud, Service Cloud, and Experience Cloud. The ideal candidate will have a keen eye for detail, strong analytical skills, and a passion for ensuring high-quality software releases.

Key Responsibilities:

• Perform manual testing on Marketing Cloud, Service Cloud, and Experience Cloud to validate change requests.
• Execute test cases, regression tests, and functional testing to ensure system integrity and performance.
• Identify, document, and report bugs, defects, and inconsistencies using a tracking system (e.g., Jira).
• Verify data accuracy, user workflows, and system behaviors across different Salesforce environments.
• Collaborate with developers, business analysts, and stakeholders to clarify requirements and ensure expected outcomes.
• Assist in UAT (User Acceptance Testing) support, ensuring business requirements are met before deployment.
• Follow established QA processes and best practices to maintain a high standard of testing.
• Provide feedback on user experience (UX) and potential system improvements.
• Maintain test documentation, including test plans, test cases, and test execution results.

Technical Experience:

Manual Testing Experience:

• Ability to execute functional, regression, exploratory, smoke, and UAT (User Acceptance Testing).
• Experience in validating change requests, enhancements, and bug fixes.
• Writing test cases, test scripts, and test plans based on business requirements

Bug Tracking & Reporting:

• Experience with defect tracking tools like Jira.
• Ability to log, track, and prioritize defects effectively.

Test Data Management:

• Understanding of test data creation and working with datasets for validation.
• Experience in validating email templates, workflows, and automation rules within Salesforce Marketing Cloud and Service Cloud.

Basic API Testing

• Exposure to Postman, SOAP UI, or REST API testing for validating integrations between Salesforce Clouds.

Unique Skills:

Marketing Cloud Testing:

• Validating email campaigns, journeys, and automation workflows in Salesforce Marketing Cloud.
• Checking personalization, dynamic content, and A/B testing setup.
• Understanding data extensions, segmentation, and audience targeting.

Service Cloud Testing:

• Testing case management, automation rules, workflows, and process builder flows.
• Validating inbound and outbound interactions in Omni-Channel, Knowledge Base, and Case Assignment Rules.

Experience Cloud Testing:

• Testing customer portals, self-service communities, and authentication workflows.
• Verifying access control, profiles, and role-based security settings.

Salesforce Configuration & Navigation:

• Understanding of standard and custom objects, fields, validation rules, and page layouts.
• Experience testing Lightning components and Visualforce pages.

Basic SOQL Knowledge

• Familiarity with Salesforce Object Query Language (SOQL) to validate records in databases.

Regards,

Arjun Pandit | Clients Partner

Centraprise Corp | 33 S Wood Ave, Ste 600, Iselin, NJ 08830

Email: arjun@centraprise.com

www.centraprise.com (E-Verify)

Please note – Centraprise is an equal opportunity employer. Applicants must be authorized to work in the U.S.

U.S. Citizens and Green Card holders are strongly encouraged to apply.

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