Genesys Developer

Job Description

Genesys Routing composer developer

ORS Implementation


  • Will be constantly utilizing your experience in Genesys eServices and Genesys suites of products (Framework, eServices, Routing, Reporting, Call Recording, WFM, etc.) throughout the entirety of this role.
  • As the Genesys Developer, they will be writing new codes throughout the entire duration of the role.
  • Will be working with Genesys on-premises contact center infrastructure and high viability.
  • Will be working alongside a team with Agile methodologies both Scrum and Kanban.
  • Responsible for leading and executing technology projects from start to end.
  • Will be working with ORS implementation the majority of this role.
  • Will be helping other associates with operational-related activities.
  • Conducting proof of concepts for new capabilities and solutions.

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