Top 45 Hiring DevOps Support Engineer || Onsite || Lehi, UT quick overview and apply

A DevOps Support Engineer plays a crucial role in ensuring the DevOps Support Engineer smooth operation of software development and IT operations by bridging the gap between development and operations teams. Here’s an overview of the responsibilities, skills, and tasks commonly associated with the role:

Responsibilities:

1. Continuous Integration/Continuous Deployment (CI/CD): Implement and maintain CI/CD pipelines to automate the software delivery process, ensuring faster and more reliable releases.
2. Infrastructure as Code (IaC): Manage infrastructure using tools like Terraform DevOps Support Engineer or Ansible, enabling automated provisioning and configuration of infrastructure components.
3. Monitoring and Logging: Set up and manage monitoring and logging solutions to detect and address issues proactively. Tools like Prometheus, Grafana, ELK stack, or Splunk may be used.
4. Release Management: Coordinate and facilitate the release of software updates, patches, and new features, ensuring minimal disruption to services.
5. Collaboration and Communication: Work closely with development, operations, DevOps Support Engineer and other cross-functional teams to promote collaboration and effective communication.
6. Incident Response: Respond to incidents, troubleshoot and resolve issues quickly, and contribute to post-incident reviews for continuous improvement.
7. Automation: Identify opportunities for automation and script repetitive tasks to enhance efficiency. Scripting languages like Python, Shell, or PowerShell are often used.
8. Security: Implement and adhere to security best practices, participate in security audits, and ensure compliance with security policies.
9. Documentation: Maintain clear and comprehensive documentation for configurations, procedures, and troubleshooting guides.
10. Capacity Planning: Collaborate with teams to forecast capacity needs and plan infrastructure scaling accordingly.
11. Technical Support: Provide support to development and operations teams, helping them troubleshoot issues related to the deployment and operation of systems.

Skills and Qualifications:

1. Scripting and Programming: Proficiency in scripting languages (e.g., Python, Shell) and the ability to understand and modify code.
2. Automation Tools: Experience with automation tools such as Jenkins, Ansible, Puppet, or Chef.
3. Version Control: Familiarity with version control systems like Git.
4. Containerization and Orchestration: Knowledge of containerization technologies (Docker) and orchestration tools (Kubernetes).
5. Cloud Platforms: Understanding of cloud platforms like AWS, Azure, or Google Cloud.
6. Infrastructure Management: Experience with IaC tools like Terraform or CloudFormation.
7. Monitoring and Logging Tools: Familiarity with monitoring and logging tools such as Prometheus, Grafana, ELK stack, or Splunk.
8. Collaboration Tools: Proficiency in collaboration tools like Slack, Jira, or Confluence.
9. Problem-Solving Skills: Strong analytical and problem-solving skills to troubleshoot issues effectively.
10. Communication: Excellent communication skills to collaborate with cross-functional teams and convey technical information to non-technical stakeholders.
11. Security Knowledge: Awareness of security best practices and the ability DevOps Support Engineer to implement security measures in the DevOps pipeline.

A DevOps Support Engineer plays a critical role in maintaining a reliable and efficient development and operations environment. The specific tools and technologies may us staffing vary based on the organization’s tech stack and requirements. Continuous learning and staying updated with industry trends are also essential in this dynamic field.