Position: SAP CRM Sales
Location: Remote
Duration: long term
Client: HCL
Job Description:
· Business Process Analysis: Collaborate with clients to understand their business processes, customer relationship management needs, and specific requirements
· Solution Design: Design and propose SAP CRM solutions that align with the client’s business objectives. Should be able to work on functional specifications and UAT documentation
· Should have experience in agile methodology.
· This may involve recommending modules, features, and configurations
· System Configuration: SPRO Configuration for SAP CRM system to meet the client’s requirements, including integration configs for sales, marketing, service, returns, complaints and customer interaction processes.
· Data Migration: Plan and oversee the migration of customer data and other relevant information into SAP CRM systems.
· Customization: Develop and implement custom solutions and enhancements within SAP CRM, often using SAP’s development tools, such as SAP CRM Web UI and AET tool to enhance the SAP screens.
· Integration: Ensure that SAP CRM integrates seamlessly with other SAP modules, such as SAP ERP, as well as with third-party systems
· User Training: Provide training to end-users and administrators to ensure they can effectively use and manage the SAP CRM system
· Working knowledge of S4/ HANA customizations would have an additional advantage.
Prabhat Prakash
Technical Recruiter
Cerebral Technologies Inc. d/b/a CBL Solutions.
400 E Royal Ln, Ste 235, Irving, Texas, 75039
M: 469-963-1106
Web: www.cblsoluitons.com