IT BUSINESS RELATIONSHIP MANAGER || W2/C2C Contract || Sacramento, CA

Title– IT BUSINESS RELATIONSHIP MANAGER

Location:  Sacramento, CA (Onsite)

Duration :  W2/C2C Contract Only

Note: Certified Business Relationship Manager (CBRM, BRMP)

Job Description:

      SMUD is seeking an experienced IT BRM who will provide support to different business units at SMUD. This position will collaborate with the IT PMO, Business, IT leadership team, stakeholders, business SMEs, etc. to ensure technology needs of the assigned business units are timely met. This person will enhance the alignment between IT and business objectives, ensuring that technology investments deliver maximum value and support strategic goals. Additionally, foster strong communication and collaboration across departments.

Mandatory Requirements

• Ability to clearly articulate IT concepts to non-technical stakeholders and effectively listen to and understand business needs
• Understanding of business operations, industry trends, and strategic planning to align IT initiatives with business goals and drive value
• A solid foundation in IT infrastructure, systems, and emerging technologies to facilitate informed discussions and decision-making regarding technology solutions
• Proven experience in building and maintaining strong, collaborative relationships with stakeholders at various levels of the organization
• Strong analytical skills to identify challenges, propose effective solutions, and drive continuous improvement in IT-business processes and outcomes
• Minimum 5 years’ experience

Technical Requirements

• Knowledge of network, server, and database systems to effectively discuss and evaluate IT solutions with technical teams  
• Experience with frameworks like ITIL to understand service delivery, incident management, and continuous improvement processes
• Knowledge of ERP systems and their integration within an organization to understand how business processes are supported by technology

Desirable Qualifications

• Experience with strategic portfolio management and current trends in technology
• Experience in bringing together consensus between departments around multiple objectives for technology solutions
• Experience with resource constraints and determining critical paths for strategic technology decisions
• Experience with Agile and Waterfall delivery cycles for Technology
• Knowledge in utility industry and the systems supporting utilities is a plus

Please have the candidate submit answers to the following questions:

• Describe a time when you successfully aligned an IT initiative with business goals. What was your approach, and what was the outcome?
• How do you prioritize competing demands from different business units while ensuring IT resources are effectively utilized?
• Discuss a challenging stakeholder relationship you managed. How did you build trust and ensure effective communication?
• Describe a situation where you had to mediate a conflict between IT and a business unit. How did you handle it, and what was the result?