IT Service Desk location: Louisville, KY, onsite Locals
This position will be the IT Service Desk contact, working as part of a team to provide call logging, triage resolution to IT issues experienced by our user community. This role also involves handling customer escalations promptly and dealing with IT vendors for product support.
This position will be the IT Service Desk contact, working as part of a team to provide call logging, triage resolution to IT issues experienced by our user community. This role also involves handling customer escalations promptly and dealing with IT vendors for product support.
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