Need H1B Candidate only with Passport No
Please Share Resume to sagar.bhardwaj@diverselynx.com
Role: Manhattan Warehouse Management
Location: Bellevue, WA (Onsite)
Job Description:
1 Technical Support: In-depth knowledge and hand-on experience with Manhattan WMOS.
2 Trouble Shooting: Investigate and analyze complex technical issues, identify root causes, and implement effective solutions in a timely manner.
3 Communication: Collaborate with Level 1 support, Level 3 development teams and other stakeholders to ensure clear and concise communication regarding issue resolution and system enhancements
4 Documentation: Create and maintain detailed documentation related to support processes, issue resolutions, and system configurations.
5 Training: Provide training and guidance to Level 1 support and end-users to enhance their understanding of the systems and promote self-service issue resolution.
6 Continuous Improvement: Proactively identify opportunities for process improvement, system optimization, and user experience enhancements.
Regards
Sagar Bhardwaj
Sr. Technical Recruiter
300 Alexander Park |Suite #200|Princeton , NJ 08540
Office: +1 7324521006 Ext238
Email: sagar.bhardwaj@diverselynx.com| URL: http://www.diverselynx.com
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