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Network Engineer || Remote || 7+ Years of experience

Position – Network Engineer
Location – Remote

Rate – $50/hr on c2c

  • Indent Monitoring, Recording Triage
  • Proactive Monitoring, Indent Recording and Assignment
  • Escalate & follow up till the closure of the call
  • Proactive Health Check for Managed infrastructure based upon the agreed parameters.
  • Knowledge management, updates network document i.e. SOP, KEDB etc.
  • Network devices Life Cycle Management, release management
  • Acting on Incident generated by system and users for network issues
  • Vendor co-ordination for WAN links i.e. ISP.
  • Escalate to OEM/Local Tech Support/Telco partner in case device is unreachable or some component has gone faulty. Repair & Replacement follow-up with vendors/OEM.
  • VLAN configuration issues
  • Opening Change request in case Incident Resolution requires a change
  • Problem management analysis for recurring and major issues
  • Root Cause analysis and permanent solution
  • Updating the solution and creating SOP if required.
  • Configuration Management
  • Equipment Configuration changes.
  • Minor patch / software version/hardware upgrades
  • Recording, Reporting and verifying all 's in the network
  • Perform Systems Software administration add/changes, like access control list (ACL) definitions, quality of service definitions, virtual LAN definitions, WLAN access.
  • Update or coordinate the update of all appropriate databases/documentation (Service Tickets, change management documentation/reports, asset management system)
  • Network Traffic Analysis
  • Identifying capacity issues and give recommendations
  • Defining the baseline based on business forecast or application requirement
  • Ensuring sufficient capacity to meet agreed service levels
  • Network Architecture Assessment

Thanks And Regards
Ahtesham Khan

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