Role: Project Manager NG9-1-1
Location: Plano, TX (Hybrid/Onsite)
Job Description
We are seeking a highly skilled and motivated NG9-1-1 Project Manager to lead the implementation of critical 911 projects, including AT&T ESInet, Legacy 911 (CAMA), Text 2 911 Services, and supported call handling and peripherals. This pivotal role requires a strong leader who can effectively coordinate with all stakeholders, manage project scopes, and ensure the successful delivery of cutting-edge emergency communication services.
Responsibilities
• Own, manage, and report on all 911 project implementations, ensuring projects are completed on time, within scope, and budget.
• Serve as the Single Point of Contact (SPOC) for the Customer (PSAP), establishing a positive working relationship and managing expectations effectively.
• Coordinate with internal and external stakeholders to facilitate successful project implementation.
• Lead project activities including identification, prioritization, status reporting, and task delegation and management.
• Establish and lead status calls for stakeholders, maintaining clear and effective communication throughout the project lifecycle.
• Develop and maintain essential project documentation, including Project Plans, and Status Documents
• Execute risk management strategies to minimize project delays and ensure readiness for any escalations.
• Manage the migration process from current platforms to AT&T ESInet, coordinating with the necessary technical teams.
• Stay informed on NENA industry standards and best practices, incorporating this knowledge into project planning and execution.
• Manage 911 focused projects involving call handling, mapping, network deployments, and upgrades.
• Determine resource requirements and manage the project schedule and team roles/responsibilities.
• Create and maintain project status reports, risks, and issues log.
• Lead diverse project teams and coordinate with third-party contractors/vendors as necessary.Preferred Experience and Attributes
• Working knowledge/understanding of PSAP operations.
• NENA ENP Certification and PMP Certification preferred.
• Familiarity with project management frameworks and best practices.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint).
• Exceptional oral and written communication skills and the ability to multitask in a fast-paced environment.
Regards
Sagar Bhardwaj
Sr. Technical Recruiter
300 Alexander Park |Suite #200|Princeton , NJ 08540
Office: +1 7324521006 Ext238
Email: sagar.bhardwaj@diverselynx.com| URL: http://www.diverselynx.com