Hello,
Role: SalesForce Lead
Location: Vancouver, WA
Onsite Role
Ranking Order:
- Salesforce Sales Cloud – 5+ years
- Salesforce Service Cloud – 3+ years
- Commerce Cloud
- Marketing Cloud
- Extensive experience in integrating Salesforce Sales Cloud with other systems and applications using web services, APIs, ETL tools, middleware, or custom code
Must Have:
- Excellent relationship-building skills and ability to liaise with stakeholders at all levels
- Gathering requirements and proposing technical solutions
- Proactive attitude to platform enhancements including review of existing records.
- Desire to implement best practice solutions
- Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules). All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups.
- Experience implementing Salesforce configuration changes including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports
- User support tickets
- Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports
- Managing Service Org user profiles and data import
- Solid knowledge on the deployment process
- Ability to understand the business context of Commerce Cloud and Sales Cloud
- Ability to learn and adopt to the environment and scale up quickly to support the business critical processes.
- Knowledge on recovering the environment from the point of failure
- User training and creating training materials
- Ability to learn Salesforce Commerce and Marketing Cloud
- Lead development teams, providing technical guidance, mentoring, and oversight throughout the development lifecycle. Ensure adherence to best practices, coding standards, and quality assurance processes.
- Oversee the integration of Salesforce Sales Cloud with other internal and external systems and applications, ensuring adequate data flow, interoperability, and alignment with program requirements.
- Develop and implement integration strategies, API management, and data mapping
- Identify, communicate and proactively manage risk areas associated with solution design, track short term trade-offs, plan for remediation of technical debt and commit to seeing an issue through to complete resolution
- Advice and mentor Team members by providing guidance on application and integration best practices
- Conduct study into Client’s use of Salesforce Sales Cloud, producing a report of findings with recommended steps and roadmap for Salesforce solutions
- Act as Release Manager by reviewing and approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes
- Desirable/ Bonus:
- Salesforce Certified
- Active in Salesforce community