Client:Confidential ( Infosys team will disclose to candidate during the interview)
Implementation:Infosys
Job Title:Senior Salesforce Service Cloud Developer
Work Location:Remote,USA
Duraton:6+ Months
Certified Service Cloud is Mandatory
Detailed Job Description:
Strong knowledge in Service Cloud
In-depth experience implementing Entitlements and Milestones of varying complexity
extensive coding experience
ability to solution to scale and with flexibility
understanding of key Service Metrics, ability to create dashboard to track milestones/key service metrics
