Service Now Consultant || Remote

Max rate $45/hr on c2c

Dear Vendors,

I hope this email finds you well.

Position: Service Now Consultant

Location: Remote

Client: HCL

Duration: Long Term

Job description:

·         Manage and maintain the ServiceNow platform, ensuring its stability and performance. 

·         Configure and customize the ServiceNow platform, including UI, workflows, and integrations. 

·         Develop and implement ServiceNow modules, applications, and enhancements. 

·         Monitor system performance, troubleshoot issues, and implement solutions. 

·         Collaborate with IT and business teams to gather requirements and deliver solutions. 

·         Provide technical support and training to end-users. 

·         Ensure compliance with IT security policies and procedures. 

·         Create and maintain documentation for configurations, processes, and procedures. 

Required Qualifications: 

·         Bachelor's degree in Computer Science, Information Technology, or a related field. 

·         Proven experience as a ServiceNow Administrator or similar role. 

·         Strong knowledge of ServiceNow modules, workflows, and integrations. 

·         Proficiency in JavaScript, HTML, CSS, and other web technologies. 

·         Excellent problem-solving and analytical skills. 

·         Strong communication and interpersonal skills. 

·         Ability to work independently and as part of a team. 

Preferred Qualifications: 

·         ServiceNow Administrator certification. 

·         Experience with ITIL processes and frameworks. 

·         Knowledge of other ITSM tools and platforms. 

·         Familiarity with Agile and DevOps methodologies. 

Additional Information: 

·         This position may require occasional on-call support and after-hours work. 

·         Opportunities for professional development and growth within the company.