Job Title: Service now technical specialist
Job ID: 746651 (Remote)
Location: Raleigh, NC (NCDOT)
Duration: 12 months
Interview Type: In Person Only
***The candidate must come in to pick up his or her equipment on the first day at own expense. A candidate or a vendor representative must come in to drop off his or her equipment on the last day at town expense.
Skills:
Proven ServiceNow experience Required 3 Years
Web applications, networks, protocols and email (SMTP, POP3) Required 3 Years
Basic understanding of ITIL v3 methodologies Required 3 Years
Understanding of enterprise IT architecture Required 3 Years
Working knowledge of relational databases Required 3 Years
Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.) Required 3 Years
Impeccable time-management and record keeping Required 5 Years
The ability to take complex end-user requirements to code Required 5 Years
A positive can-do attitude & willingness to learn Required 5 Years
A strong personal commitment to quality service Required 5 Years
The ability to work independently and with a team Required 3 Years
LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. Required 3 Years
Excellent communication Required 5 Years
ServiceNow Technical Specialist for HRSD/WSD, ITOM, ITSM, and SPM -Candidates must reside in NC, preferably within commuting distance to Raleigh.
***There will be times when this position will be required for on-site meetings in the Raleigh area, but most of the work will be remote. The candidate will need to reside in North Carolina, preferably within commuting distance to Raleigh.
We are seeking an experienced and highly motivated ServiceNow Developer to join our dynamic team. The ideal candidate will have a strong background in designing, developing, and implementing ServiceNow applications and solutions. You will be responsible for customizing and configuring the ServiceNow platform to meet business needs, as well as providing ongoing support and maintenance
Key Responsibilities:
Design and Development: Create and manage ServiceNow applications and modules, including form design, workflow creation, and custom scripting.
Configuration: Customize ServiceNow modules and applications to fit the specific needs of the business, including incident management, change management, problem management, and more.
Integration: Develop and maintain integrations between ServiceNow and other systems or platforms using web services, APIs, or other integration tools.
Troubleshooting and Support: Identify and resolve issues with the ServiceNow platform, including debugging and troubleshooting problems with scripts, workflows, or integrations.
Documentation: Develop and maintain technical documentation for ServiceNow configurations, customizations, and integrations.
Collaboration: Work closely with business analysts, project managers, and end-users to understand requirements and provide solutions that meet their needs.
Best Practices: Implement best practices for ServiceNow development and administration, including coding standards, testing procedures, and change management processes.
Upgrades and Maintenance: Participate in system upgrades and maintenance activities, ensuring minimal disruption to business operations.
