Hi,
We have urgent requirement of ServiceNow BSA in Phoenix, AZ (Day 1 onsite)
Here are the job details
Job Title: ServiceNow BSA
Location: Phoenix, AZ (Day 1 onsite)
Job Description: We can go with normal BSA also with service now basic knowledge.
Skills:
• Strong understanding of ServiceNow platform capabilities, functionalities, and modules (Incident, Problem, Virtual Agent, SPM, CSM)
• Requirements gathering, process mapping, data analysis, and documentation
• Familiarity with ITIL framework, Agile/Scrum methodologies, and basic understanding of system architecture
• Ability to effectively communicate technical concepts and collaborate across teams
• Analyze complex business issues and propose effective solutions within the ServiceNow platform
Responsibilities:
• Collaborate with cross-functional teams to gather, document, and validate business and technical requirements for ServiceNow solutions
• Work closely with Product Managers and stakeholders to define and prioritize features, enhancements, and systems integrations
• Develop and review deliverables including designs, user stories, and training materials
• Perform testing and validation of delivered solutions to ensure defined requirements and quality standards are met
• Assist with generating reports and dashboards to monitor key performance indicators (KPIs) within ServiceNow
• Stay up to date with the latest ServiceNow releases and features to ensure continuous improvement of solutions and offerings
• Manage and track the API Requests for the Incident/Problem Management Products
• Analyze existing business processes, identify areas for improvement, and recommend appropriate solutions within the ServiceNow platform
—
You received this message because you are subscribed to the Google Groups “Daily recruitment demands” group.
To unsubscribe from this group and stop receiving emails from it, send an email to daily-recruitment-demands+unsubscribe@googlegroups.com.
To view this discussion, visit https://groups.google.com/d/msgid/daily-recruitment-demands/0c85e18e-f2c4-4fe9-acaf-1f21b2880b87n%40googlegroups.com.