(Training Data Analyst) Administrative Services Assistant@ Nashville, TN for 14 Months duration (Hybrid)

Note: 

Candidates will be expected to work a minimum of two days a week at one of three physical offices: Nashville, TN; Jackson, TN; or Clinton, TN. Hybrid/Remote days will vary upon the needs of the business.


Title: Training Data Analyst (aka ASA of Compliance)

Job Overview: Join our dynamic team as an Administrative Services Assistant of Compliance (aka Training Data Analyst), where you will play a crucial role in ensuring the training compliance of correctional officers across Tennessee. This position demands a meticulous and analytical professional capable of managing data, auditing training records, and providing executive support.

Responsibilities:

  • Utilize the TCI Learning Management System (LMS) to mine and analyze data, ensuring all officers meet state-required training standards.
  • Conduct audits of customer-submitted information for accuracy and completeness, ensuring compliance with state minimum training requirements.
  • Assist in managing projects related to staff training and development, coordinating closely with the Training Division.
  • Perform quality assurance checks to maintain high standards in training delivery and documentation.
  • Monitor and report on staff development, including tracking hours of self-development activities.
  • Produce detailed reports and analyses related to training compliance and effectiveness.
  • Monitor, report on, and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.
  • Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events.

Qualifications:

  • Bachelor’s degree in Business Administration, Data Analysis, Criminal Justice, or a related field is preferred.
  • Proven experience in data analysis, project management, and administrative support.
  • Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
  • Excellent organizational and time management skills to meet strict deadlines.
  • Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
  • Previous experience working in a compliance role within a regulatory or training environment is highly advantageous.

Job Type: Full Time

Expected Hours: 40 per week

Benefits: Flexible schedule

Schedule: 8-hour shift

Location Preferences:

  • Candidates should ideally be within commuting distance of Nashville, TN, Jackson, TN, or Clinton, TN.

Work Location:

  • This position offers a mix of remote work and on-site responsibilities. The incumbent may need to report in person to designated locations as required.

Agency Home Office: Nashville, Tennessee

 

Skill

Competency

Required

Last Used

Years of Experience

Administative Assistant

Advanced (7-9 Years)

Yes

 

 

Correspondence – Email

Advanced (7-9 Years)

Yes

 

 

Correspondence – General

Advanced (7-9 Years)

Yes

 

 

Customer Service

Advanced (7-9 Years)

Yes

 

 

Customer Service Skills

Advanced (7-9 Years)

Yes

 

 

Data Entry

Advanced (7-9 Years)

Yes

 

 

Emailing

Advanced (7-9 Years)

Yes

 

 

Figures

Advanced (7-9 Years)

Yes

 

 

Filing

Proficient (4-6 Years)

No

 

 

Microsoft Excel

Advanced (7-9 Years)

Yes

 

 

Microsoft PowerPoint

Proficient (4-6 Years)

Yes

 

 

Microsoft Word

Proficient (4-6 Years)

Yes

 

 

Printing and Copying

Proficient (4-6 Years)

Yes

 

 

Proofreading/Editing

Advanced (7-9 Years)

Yes

 

 

Scheduling

Proficient (4-6 Years)

No

 

 

Typing

Advanced (7-9 Years)

Yes

 

 

Verbal Communication

Advanced (7-9 Years)

Yes

 

 

 


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