Note:
Candidates will be expected to work a minimum of two days a week at one of three physical offices: Nashville, TN; Jackson, TN; or Clinton, TN. Hybrid/Remote days will vary upon the needs of the business. |
Title: Training Data Analyst (aka ASA of Compliance)
Job Overview: Join our dynamic team as an Administrative Services Assistant of Compliance (aka Training Data Analyst), where you will play a crucial role in ensuring the training compliance of correctional officers across Tennessee. This position demands a meticulous and analytical professional capable of managing data, auditing training records, and providing executive support.
Responsibilities:
- Utilize the TCI Learning Management System (LMS) to mine and analyze data, ensuring all officers meet state-required training standards.
- Conduct audits of customer-submitted information for accuracy and completeness, ensuring compliance with state minimum training requirements.
- Assist in managing projects related to staff training and development, coordinating closely with the Training Division.
- Perform quality assurance checks to maintain high standards in training delivery and documentation.
- Monitor and report on staff development, including tracking hours of self-development activities.
- Produce detailed reports and analyses related to training compliance and effectiveness.
- Monitor, report on, and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.
- Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events.
Qualifications:
- Bachelor’s degree in Business Administration, Data Analysis, Criminal Justice, or a related field is preferred.
- Proven experience in data analysis, project management, and administrative support.
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Excellent organizational and time management skills to meet strict deadlines.
- Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
- Previous experience working in a compliance role within a regulatory or training environment is highly advantageous.
Job Type: Full Time
Expected Hours: 40 per week
Benefits: Flexible schedule
Schedule: 8-hour shift
Location Preferences:
- Candidates should ideally be within commuting distance of Nashville, TN, Jackson, TN, or Clinton, TN.
Work Location:
- This position offers a mix of remote work and on-site responsibilities. The incumbent may need to report in person to designated locations as required.
Agency Home Office: Nashville, Tennessee
Skill | Competency | Required | Last Used | Years of Experience |
Administative Assistant | Advanced (7-9 Years) | Yes |
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Correspondence – Email | Advanced (7-9 Years) | Yes |
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Correspondence – General | Advanced (7-9 Years) | Yes |
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Customer Service | Advanced (7-9 Years) | Yes |
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Customer Service Skills | Advanced (7-9 Years) | Yes |
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Data Entry | Advanced (7-9 Years) | Yes |
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Emailing | Advanced (7-9 Years) | Yes |
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Figures | Advanced (7-9 Years) | Yes |
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Filing | Proficient (4-6 Years) | No |
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Microsoft Excel | Advanced (7-9 Years) | Yes |
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Microsoft PowerPoint | Proficient (4-6 Years) | Yes |
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Microsoft Word | Proficient (4-6 Years) | Yes |
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Printing and Copying | Proficient (4-6 Years) | Yes |
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Proofreading/Editing | Advanced (7-9 Years) | Yes |
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Scheduling | Proficient (4-6 Years) | No |
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Typing | Advanced (7-9 Years) | Yes |
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Verbal Communication | Advanced (7-9 Years) | Yes |
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