Title: Billing / Accounts Receivable (AR) Process Analyst
Location: Onsite in Westport, CT (occasional travel to Riverside, CA)
Visa: USC,GC
Key Responsibilities:
- Lead discovery and information-gathering sessions to understand the client's Billing / AR workflows.
- Develop detailed Level 3 (L3) process maps, outlining the “What,” “Who,” and “How” of current operations.
- Identify areas for short-term quality and efficiency improvements through better use of existing technology.
- Highlight opportunities for strategic automation or AI-driven solutions.
- Evaluate potential for offshoring remaining manual tasks.
- Collaborate closely with stakeholders across departments during on-site work in Westport, CT.
Required Skills & Experience:
- Deep subject matter expertise in Billing and Accounts Receivable operations.
- Strong process analysis and documentation skills (L3 process mapping).
- Proven ability to lead workshops, interviews, and stakeholder sessions.
- Experience identifying process inefficiencies and recommending practical improvements.
- Familiarity with current automation and AI trends in back-office functions.
Preferred Qualifications:
- Experience with Deltek Construction Management Software.
- Knowledge of nearshoring/offshoring models and considerations.
Travel Requirements:
- Role is primarily onsite in Westport, CT.
- Occasional travel (1–2 trips) to Riverside, CA for data gathering.
- Some flexibility toward hybrid work may evolve over time, but initial comfort with onsite presence is required.
Thanks and Regards
Ayush Tyagi Sr. Technical Recruiter ayushtarun@shefsolutionsinc.com“>@shefsolinc.com SHEF SOLUTIONS INC. |
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