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Position: Dynamics 365 Engineer
Location: Arthur, Illinois (Onsite)
Client: HCL
Duration: Long Term
Job description:
Mandatory required skills: 5+ years of experience spanning at least two IT disciplines, including technical cloud architecture, network management, application development, middleware, database management or operations
Experience with D365
Exposure to multiple, diverse technologies and processing environments
Preferred/Desired skills: Knowledge of all components of technical architecture
Knowledge of business process re-engineering principles and processes
Strong understanding of SOA, object-oriented analysis and design, and/or client/server
Strong client-facing consultative skills, able to act as a customer advocate;
Excellent presentation and communication skills to technical and non-technical audiences.
Please share the Detailed Job Description: The Dynamics 365 (CE and F&O) Engineer will be responsible for the creation of a technology framework and providing technical leadership in support of AJG initiatives in cloud computing and automation, with a focus on the design of systems and services that run on D365 platforms. Lead technical teams across the across the organization to achieve cloud transformation goal. Coach members of the team, drive solutions forward and be able to take a pragmatic approach to ensure success in challenging environments.
Solution Design and Engineering: Assist with the system design and engineering the solution using Microsoft CRM, Azure Features and .net technologies
Requirement Gathering: Interact with business users to understand and document the business requirements.
Perform the POC for the new business requirements and work closely with business to convert the POC to working model.
Creation of process flows, system tasks for the requirements and customize and configuration of Microsoft CRM application as per the designed artifacts.
Project Engineer for the development and enhancement of the Microsoft CRM application and provides oversight to other developers in the team and review their deliverables.
Support the Quality Assurance team during the testing process and assist with defect fixes by correcting the Microsoft CRM code
Support the production system and analyze/resolve the business-critical issues within the SLA timeline.
Evaluate the tools and technologies in market which will improve the business process and benefit customer.
Manage dynamics patch releases and wave release planning to main system up to date.
Create and manage dynamics sandbox/production environments in power platform based on project needs.
Review the implementation design/architect proposed by implementation team and provide recommendations to ensure the best practice guidelines are followed for Dynamics 365.
Plan and support Dynamics 365 releases with multiple divisions and apply the changes.
Build DevOps pipelines to promote Dynamics customizations to ALM environments and configure them with various stage-based approvals.
Support the production system and analyze/resolve the business-critical issues reported by project team.
Configure and manage the integrated systems with D365 and Azure integrations
Evaluate the tools and technologies in market which will improve the business process and benefit customer.
Manage dynamics patch releases and wave release planning to main D365 systems up to date.
Ensure to implement best practices of D365 and define governance for Power platform system.
Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
Here is the expectations from the client for this position questions asked in Client Interview – The roles and responsibilities expected from the candidate in the current project include:
· Technical Guidance: The candidate should provide technical guidance to the team, ensuring best practices are followed during implementation.
· Environment Management: They will be responsible for managing environment configurations and provisioning environments.
· Infrastructure Management: The candidate should manage the infrastructure needs of the project.
· Team Leadership: They should be able to guide the team effectively, ensuring the implementation is done correctly.
· Project Operations: The candidate should be familiar with Finance and Operations (FNO) and Project Operations, as these are crucial for the project's success.
Questions:
o Describe your exp with Microsoft Dynamics CRM, including technical and functional aspects.
o Your exp with out-of-the-box customizations and configurations.
o Explain your experience with third-party app integrations and real-time marketing.
o Detail key implementations and complexities faced in finance and operations projects.
o How you handle data security and environment security in finance and operations.
o Describe the modules you have worked on within customer engagement.
o Explain your exp with project apps and UDE environments.
o Discuss the tools used for configuration, data migration, and development in customer engagement.
o Explain how you configure security in Dataverse.
o Describe the use and configuration of business units in Dataverse.
o Explain about integrating third-party systems with model-driven apps.
o Explain form customizations for different user groups.
o Describe the process of building and configuring pipelines in DevOps.
o Explain is the use of environment variables and data flows in Dataverse.
o Discuss your experience with AI builders, power pages, and RPAs.
o Explain any copilot integrations you have done.
o Describe how you troubleshoot performance issues in finance and operations.
o Explain the steps taken to debug issues in production environments.
o Discuss licensing requirements for end users in finance and operations.
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