Very urgent demand // IT Operation Manager // New York, NY (5 DAYS ONSITE)

What this job involves –
Responsible for the operational technology networks that support critical infrastructure (such as but not limited to building management systems, lighting controls, nurse call and other facility related systems) across the organization’s facilities.
This role connects operational and information technologies, ensuring Operation Technology systems remain secure, reliable, and efficient.
The position is responsible for system integrity, compliance requirements, and supporting operational goals.

What is your day to day?
Network Infrastructure Management: Manage Operational Technology equipment lifecycle from deployment through decommissioning Configure and troubleshoot network components including switches, firewalls, and virtual environments Administer hypervisor environments for resource allocation and performance Implement OT standards for network reliability and security Design infrastructure solutions that accommodate operational requirements

Security and Risk Management: Oversee: Oversee security measures for OT networks Manage firmware and software updates across OT systems Coordinate vulnerability assessments and patch implementation Respond to OT-related incidents and vulnerabilities Align with organizational security policies and risk frameworks

Asset Management and Documentation: Track OT network assets in the Computerized Maintenance Management System (CMMS)Document asset details according to regulatory and audit requirements
Maintain network configurations, system architectures, and recovery procedures
Develop and update Standard Operating Procedures (SOPs) and Methods of Procedure (MOPs)
Develop change control processes and documentation standards

Stakeholder Coordination: Liaise between operations, engineering, and IT departments Convert business requirements into technical specifications Maintain working relationships with vendors, contractors, and internal teams
Assess system enhancement priorities based on business needs
Coordinate cross-functional activities for effective issue resolution

Project and Budget Management: Oversee OT-related projects Manage allocated budgets, resources, and timelines Coordinate vendor activities and contracts
Develop technical requirements for system changes
Align project outcomes with business objectives

Support and Training:Provide technical expertise for OT network issues
Coordinate training for end-users and support staff
Provide on-call support as required
Maintain communication with stakeholders on OT activities
Handle and escalate OT system issues

Desired experience and technical skills required:
5+ years in support and integration of networks that include building management systems, lighting controls, nurse call and other facility related systems.
8+years of hands on support is not degreed.
Experience managing industrial control networks and OT infrastructure
Experience with third-party vendors and system integrators
Knowledge of industrial control systems, including BMS, PLC, and SCADA systems, with understanding of their architectures, functionalities, and integration challenges
Proficient understanding of OT network protocols and standards used in industrial and building automation, such as BACnet, Modbus, MQTT, and industrial Ethernet, including their implementation, security implications, and interoperability in diverse control environments
Experience with firewall configuration, Windows-based applications, TCP/IP connectivity
Familiarity with edge devices, cloud connectivity, and data analytics
Experience with virtualization platforms (e.g. VMware, Hyper-V) and virtual infrastructure management.

Preferred:
Bachelor’s degree in Information Technology, Computer Engineering, Electrical Engineering, Computer Science, or related field
Working knowledge of programming concepts and scripting is required; familiarity with programming Python, PowerShell, API integration, or other automation tools