Datadog L3
Role :- Datadog L3
Location :- Remote
Job Summary
Datadog L3 Transition and Transformation(T&T) Resource Responsibilities:
1. Transition Management: – Lead the transition of Datadog monitoring solutions into client environments, conducting thorough analysis of existing monitoring systems. – Develop and execute transition plans, ensuring a seamless integration of Datadog solutions with minimal disruption.
2. Transformation Oversight: – Design and implement advanced configurations within the Datadog tool to align with client-specific monitoring requirements. – Troubleshoot and resolve complex technical issues during the transformation phase, providing hands-on expertise.
3. Technical Expertise: – Serve as an L3 escalation point for Datadog-related queries, demonstrating an in-depth understanding of the platform’s features and functionalities. – Conduct comprehensive system analysis to optimize performance, including fine-tuning alerting, incident response, and reporting mechanisms.
4. Collaboration: – Collaborate with cross-functional teams, including support, operations, and engineering, to ensure a cohesive transition and transformation process. – Mentor and guide L1/L2 support teams, providing technical insights and facilitating knowledge transfer.
5. Client Interaction: – Engage with clients to understand their unique monitoring needs and customize Datadog solutions accordingly. – Conduct training sessions for clients, enhancing their understanding and proficiency in utilizing Datadog capabilities.
6. Documentation: – Create and maintain comprehensive documentation of Datadog transition and transformation processes, facilitating knowledge sharing within the team.
7. Continuous Improvement: – Actively participate in identifying areas for improvement in Datadog tools and contribute insights for product enhancement. Technical Skills: – Proficient in Datadog platform, including setup, configuration, and customization. – Strong understanding of cloud-based monitoring, APM (Application Performance Monitoring), and infrastructure monitoring. – Experience with scripting languages (e.g., Python, Bash) for automation and integration. – Knowledge of containerization technologies (Docker, Kubernetes) and microservices architecture. – Expertise in incident response, log analysis, and performance optimization. Requirements: – Bachelor’s degree in a relevant field or equivalent practical experience. – Proven track record in implementing Datadog solutions with a focus on transition and transformation. – Excellent communication skills and the ability to convey technical concepts effectively. – Relevant certifications in Datadog and other related technologies are high
Regards,
Francis Rio X
US IT Recruiter
S2S SOFT LLC
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