Min 12 yrs : Product Owner/ Product Manager – Chatbot Implementation @ Johnston, Rhode Island(Onsite)on C2C

Hi Partners,

Hope you are well.

My name is Suneetha, and I am reaching out about an exciting opportunity for the position of [Product Owner/ Product Manager – Chatbot Implementation @ Johnston, Rhode Island(Onsite)on C2C].

If you're interested and a good fit, please email me your updated resume and the required details at suneetha@spruceinfotech.com. You can also call me at 610-922-1447.

Title: Product Owner/ Product Manager – Chatbot Implementation

Location: Johnston, Rhode Island(Onsite)

Duration: Contract

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Passport number mandatory.

Roles and Responsibilities:

We are looking for an experienced “Product Manager” for Chatbot program

Key Requirements

• Deep knowledge in Chatbot implementations
• Proven experience in managing AI/chatbot or conversational interface products from concept to launch
• Strong knowledge of chatbot technologies, bot framework, NLP, AI, and digital customer engagement tools is required
• Ability to analyze user interactions and feedback to iterate and enhance chatbot capabilities
• The candidate should have a strong background in leading business requirement definition and translating them into user stories and epics.
• They must have prior experience running agile pods and overseeing end-to-end implementation.
• Experience in the financial services domain is a must
• Collaborate with cross-functional teams, including product, engineering, and business stakeholders, to understand their data needs and deliver effective solutions.
• Must be excellent communicator and has track record of working with senior stakeholders.
• Must have experience managing large programs for Banks and FIs
• Plan and execute PI ceremonies and should be able to articulate Capabilities/Features/User stories

Mandatory skills:

• A strong background in Chatbot implementations within banking and fintech sectors, is required
• Proven track record for managing the entire lifecycle of different product implementations and product platform projects in the U.S. market,
• Deep awareness of the emerging trends in chatbot space in the financial services industry and their practical applications
• Hands-on experience with data reporting tools such as Tableau, Atwork, and Looker Studio is essential
• A working knowledge of Rally, Jira, SAFe Agile methodologies, software development lifecycles, release planning and migration processes, and testing practices is also required.
• Excellent PowerPoint skills and ability to create a compelling presentation.

Desired/ Secondary skills:

• 5+ years of experience in product management, ideally within the financial services or consumer technology sector.
• Experience working in an Agile environment, and familiarity with Agile methodologies
• Strong understanding of banking products, services, and regulatory requirements.
• Excellent communication and stakeholder management skills

Details:

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