Azure Cloud Infrastructure Engineer – 3 days a week to NYC

Role: Azure Cloud Infrastructure Engineer

Location: 3 days a week to NYC – Office is in World Trade Center

Responsibilities:

·         Implements a strong T&O discipline across the region acting as a key contact for cyber/crisis management in the region, in addition to the regional head of Security & Compliance.

 

·         Closely collaborate with the global head of T&O and contribute, inform, influence, and supplement the global T&O vision and strategy. Provide to T&O central team all insights require to highlight their decision and influence the evolution of Service Offer

 

·         Define the regional T&O roadmap and own the execution with focus on business value, dependencies, and regional specificities.

 

·         Organize discussions with other Regional Heads to constantly adapt and improve the Regional T&O services offerings and roadmap.

 

·         Aligns teams and entities around the common T&O framework of MH. Promotes MH solutions in local entities. Contributes to the strategy and roadmap for infrastructure (including cloud), services (including data platforms) and security ensuring alignment with global T&O and Cybersecurity guidelines.

 

·         Accountable for the uptime, operational efficiency, effectiveness, robustness, and costs of the IT services provided by the team, which include enterprise applications, computer and mobile devices, internet and network connectivity, IT support and helpdesk, information and systems security (including disaster recovery).

 

·         Manages a regional team of T&O experts (internal and external) and managed services covering entities in the region. She/he will have direct delivery responsibility on regional infrastructure, services, technical projects, and security.

 

·         Oversees the Regional IT infrastructure, technology operations and security implementation, ensuring consistency, coherence, and quality of the services and systems across the region following guidelines by the central T&O team.

 

·         Responsible for compliance of regional / local IT with applicable audit, regulatory and legal requirements, company policies and procedures, and standard practices as they relate to infrastructure or security.

 

·         Acts as a Regional head of Technology Operations service manager, he/she is responsible in collaboration with central T&O teams to design, develop and implements the IT infrastructure and services (data centers, compute, storage, communications, desktops) and full management of the regional IT service desk that provides support.

 

·         Participates and provides thought leadership in global T&O committees (ex. Architecture)

 

·         Responsible for maintaining excellent operational and security levels in all IT systems and monitoring any possible threats to our network and data. Works closely with Global CISO Office and the Regional Head of Security and Compliance to implement Cybersoc requirements. Participates and contributes to the CISO community.

 

·         Defines and supervises the objectives and means of the team. Sets and follows up the workload plan based on forecasts of changes in the number of FTEs and the skills of the team. Ensures team development. Manages communication within the team. Responsible for business continuity, leads the organization in the resumption of IT services in the event of serious disruption or disaster recovery.

 

·         Participates in risk assessment and mitigation protocols to maintain and communicate enterprise information security policies and standards.

 

·         Designs and monitors operational & performance dashboards. Analyzes and proposes solutions to continuously improve the productivity and services offered by the team. Ensures compliance with IS quality assurance and security procedures and methods.

·         Supervises infrastructure and security budgets and expenditures ensuring compliance with budgetary procedures. Leads purchasing strategy for IT hardware and services. Develops a regional reporting to monitor spending within the budgets of each entity.

·         Responsible for local vendor management including relationships, performance and SLA definition, incident escalation, billing review and approval, and contract negotiations. Identifies and develops key partnerships. Accountable for service level agreements with third-party contractors/vendor.

 

Professional experience & skills:

·         Minimum 10-year experience in infrastructure management and technology operations in a business environment. CPG/FMCG/F&B/Bev Alco experience is a major plus.

 

·         Minimum 5-year experience on implementing infrastructural capabilities and tech-operational processes with a proven track record on operating in a multi-country / multi-site / multi-services environment.

 

·         Must have a service-oriented and business-centric mindset who can communicate effectively and can work well under pressure.

 

·         Must have a good understanding of Data Infrastructure and DevOps best practices.

 

·         Minimum 5 years of team leadership experience in a complex and matrixed environment.

 

·         Solid interpersonal and communication skills. Capacity of synthesis and of clearly explaining complex concepts across the organization (both business and IT). High level of attention to detail and accuracy.

 

·         Highly organized individual who can work with limited direction; must be able to set and adjust priorities independently.

 

·         Must be able to manage execution of multiple projects in parallel and maintain the RUN efforts. Provides updates to senior leadership on a recuring basis.

 

·         Must be business value and customer service focused and demonstrate a sense of urgency to ensure that all issues are resolved promptly and courteously.

 

·         Must be able to work with all levels of the organization and must be able to adapt to various work styles. Ability to make timely and effective decisions is crucial.

Thanks & Regards,

 

Aman Shekhar Sachan

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Next Level Business Services, Inc.

Talent Solutions | Digital Transformation | Data Analytics

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