Immediate requirement – Change Manager – Must be local to Maryland or Virginia

● A proven Change Leader that has results-driven experience in leading large, complex change initiatives

● Deliver recommended actions to improve and optimize adoption using Data Analytics and Best Practices

● Credible expertise in applying and implementing OCM disciplines (e.g., change strategy, sponsor and change advocate development, strategic communications, learning and development, resistance management, change sustainability) within a regulatory environment.

● Conduct survey assessment to identify potential risk

● Develop a tailored strategy, training, communication plan

● Develop a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan, stake holder analysis and resistance management plan

● Facilitate focus groups to discuss bottlenecks hindering adoption and establish a mitigation plan

● Provide transitional support by focusing on change stabilization and optimizing results to ensure long-term success

● Utilize interactive dashboards and reports to visualize and trend adoption metrics

● Measure the success of change and provide lessons learned

● Identify potential personnel risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns

● Understand client's organization and change management issues, explain the factors involved and shape organizational solutions to deliver value to the client

● Conduct organizational change readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner

● Be an active and visible coach to executive leaders who are change sponsors

● Create and manage measurement systems to track and report on adoption, utilization and proficiency of individual changes

● Identify resistance and performance gaps, and work to develop and implement corrective actions

● Help re-align the organization, its people, and their actions with critical businesses

● Develop surveys, newsletters, and other communication materials as needed

● Facilitate project meetings, assign and manage tasks for change activities

 

*Education:

● College Degree in Business Administration, Communication, Organizational or Cultural Change Management or equivalent business experience

 

 

● Minimum of 5 years’ experience related to the successful delivery of change management work in the disciplines of change management methodology, job/role design, stakeholder engagement, sponsorship alignment, communication planning, training/performance support and organizational readiness

● Exceptional written and oral communication skills, able to synthesize information and tailor communication style and content for a variety of audiences.

● Demonstrated experience conducting meetings and making presentations

● Proactive self-starter; effective in both team settings and as an individual contributor

● Previous experience with large-scale, technology-related change

● Must be a team player and a consistent, dependable performer with an excellent work ethic, flexible “can- do” attitude, and a results-driven commitment to success

● Strong analytical and critical thinking skills

● Experience using Microsoft Office applications

● Ability to work independently and manage work to a defined schedule

● Comfortable and confident presenting to front line and executives.

 

● Large scale system deployment experience within a healthcare organization

● Prosci or other Change Management certification a plus