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SAP Functional FM Analyst

Addison, New York

12+months

MOI: skype

General Description of Labor Category:

Works directly with end users and Tier 3 to resolve production issues. Provides end user support inclusive of logging, updating, monitoring, resolving, and forwarding help desk tickets. Assesses the impact to supported commands and overall soundness of design for any modifications SAP Functional FM Analyst to Navy ERP Functional Design Requirement Specifications. Creates and maintains training materials and participates in Navy ERP wide workshops and meetings related to module and/or business area and facilitate working groups within the module. Assists with the prioritization of work to address defects including testing in support of system changes, monitoring interfaces associated with functional module and business reengineering efforts.

Required Skills:

4 years of SAP FI experience
1 year of SAP FM experience
Strong organization and communication skills
Possesses and applies a comprehensive knowledge across key tasks and high impact assignments
Minimum Education: Bachelor’s Degree in a recognized technical, engineering, scientific, managerial, business, or other discipline related to area of expertise. An additional 4 years of relevant experience may be substituted for the Bachelor’s Degree.
Federal experience required
Must be able to clear a DoD clearance

Preferred Skills:
Experience in software development lifecycle surrounding requirements gathering, analysis, test (functional, integration, regression, and user acceptance), implementation, and post-production support of standard and custom business solutions supporting the SAP FI-FM SAP Functional FM Analyst module (in a Tier 2 environment).

Experience in post go-live production support and break/fix
Focus on customer service and responsiveness, with sound customer handling skills
Federal DoD experience – Navy ERP experience preferred

Other Required Skill Requirements:

Microsoft Excel
Microsoft Word
Excellent verbal and written communication skills

Primary Job Duties:
Provide end user support

Create and maintain training material
Assist with prioritization of work
Contributes to deliverables and performance metrics SAP Functional FM Analyst where applicable
Applies expertise on multiple complex work assignments